Store Key Holder & Customer Experience Leader

Reitmans (Canada) Limited; Longueuil; Sur place; CAD 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Above minimum wage

Paid time off

Flexible hours

Career advancement

Store discounts 70%

Brand discounts 50%

Referral program

Résumé du poste

Reitmans (Canada) Limited is seeking a Key Holder to support store management in creating a welcoming, customer-focused environment. You bring energy, style expertise, and a customer-first mindset to every interaction on the sales floor, in the fitting room, and at the cash desk.

Your reliability and attention to detail ensure smooth operations and an exceptional shopping experience for guests.

Qualifications

• 2+ years of experience in retail, sales, or customer service (experience with opening/closing responsibilities is preferred).
• Strong customer service skills with the ability to create a welcoming and engaging shopping experience.
• Proficient with POS, ERP, ATS systems and Microsoft Office Suite.

Responsabilités

• Deliver an outstanding customer experience that builds strong relationships and loyalty.
• Process transactions efficiently and accurately at checkout.
• Use product knowledge and current promotions to drive add-on sales and support store performance.
• Maintain merchandising and presentation standards to keep the sales floor clean, organized, and visually appealing.
• Support daily store operations, including opening and closing procedures.
• Uphold a customer-first approach by offering styling advice and contributing to an engaging environment.

Connaissances

Retail experience

Customer service

Multitasking

Formation

High school diploma

Outils

POS

ERP

ATS

Microsoft Office

Description du poste

Reitmans (Canada) Limited is seeking a Key Holder to support store management in creating a welcoming, customer-focused environment. You bring energy, style expertise, and a customer-first mindset to every interaction on the sales floor, in the fitting room, and at the cash desk.

Your reliability and attention to detail ensure smooth operations and an exceptional shopping experience for guests.