Key Holder - Fashion Retail, Flexible Hours & Growth

Reitmans (Canada) Ltée/Ltd; Guelph; On-site; CAD 22,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Hours

Career Advancement

Up to 70% off personal purchases

50% off all RCL brands

Generous referral policy

Job summary

Reitmans (Canada) Limited is seeking a Key Holder to help create a welcoming, customer-focused environment across its stores. You will support the management team and contribute to smooth store operations from the fitting room to the cash desk.

Bringing energy, style expertise, and a customer-first mindset, you will engage with shoppers, use promotions to drive add-ons, and maintain appealing merchandising. 2+ years in retail helps you excel in a fast-paced setting.

Qualifications

• 2+ years of experience in retail, sales or customer service.
• Strong customer service skills to create a welcoming shopping experience.
• Excellent multitasking and organizational abilities in a fast-paced environment.
• Passion for fashion with knowledge of trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexible availability; evenings, weekends and holidays.
• High school diploma required.

Responsibilities

• Deliver an outstanding customer experience that builds relationships and loyalty.
• Process transactions efficiently and accurately at checkout.
• Use product knowledge and promotions to drive add-on sales.
• Maintain merchandising and presentation standards on the sales floor.
• Support daily store operations, including opening and closing procedures.
• Uphold a customer-first approach with styling advice and inclusive environment.

Skills

Customer service

Fashion sense

Multitasking

Communication

Reliability

Education

High school diploma

Tools

POS systems

ERP

ATS

Microsoft Office

Job description

Reitmans (Canada) Limited is seeking a Key Holder to help create a welcoming, customer-focused environment across its stores. You will support the management team and contribute to smooth store operations from the fitting room to the cash desk.

Bringing energy, style expertise, and a customer-first mindset, you will engage with shoppers, use promotions to drive add-ons, and maintain appealing merchandising. 2+ years in retail helps you excel in a fast-paced setting.