Store Department Manager: Lead Teams, Merchandising & Growth

RONA; Quebec; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Inclusive environment

Work-life balance

Employee discounts

Insurance benefits

Telemedicine access (GreenShield+)

Advancement opportunities

Community involvement

Ongoing training

Job summary

RONA in Canada is seeking a Store Supervisor to lead a department with energy and integrity. You will supervise staff, resolve issues, and ensure customer satisfaction while guiding merchandising and promotional activities in line with the store’s goals.

Ideal candidates bring at least five years of personnel management experience in retail, excellent communication skills, and the autonomy to drive growth while maintaining a safe, inclusive environment and strong store performance.

Qualifications

• 5 years experience in personnel management.
• Experience managing a retail business.
• Strong leadership skills, resourceful and autonomous.
• Excellent communication skills.

Responsibilities

• Supervise work according to set priorities and the company’s requirements.
• Resolve any issue that may arise while ensuring customer satisfaction.
• Carry out merchandising duties according to the Store Manager’s directions.
• Supervise the replenishment process.
• Manage promotional activities according to sales, company initiatives; monitor trends and competitors to help marketing.
• Assist in recruiting staff for the department under your responsibility.
• Determine work schedule while complying with the labour budget and meeting customer needs.
• Coach, encourage, and motivate teams.
• Other related tasks to ensure the store runs smoothly.

Skills

Leadership

Communication

Retail management

Job description

RONA in Canada is seeking a Store Supervisor to lead a department with energy and integrity. You will supervise staff, resolve issues, and ensure customer satisfaction while guiding merchandising and promotional activities in line with the store’s goals.

Ideal candidates bring at least five years of personnel management experience in retail, excellent communication skills, and the autonomy to drive growth while maintaining a safe, inclusive environment and strong store performance.