Stock Controller - Holt Renfrew, Montreal

UNAVAILABLE; Montreal (administrative region); On-site; CAD 45,000 - 55,000; Full time

Job summary

A luxury retail brand is seeking a Stock Controller in Montreal to partner with store operations and sales teams. Responsibilities include managing inventory, ensuring compliance with company standards, and providing exceptional customer service related to merchandise repairs and returns. Ideal candidates will have at least 2 years of experience in retail operations, preferably within luxury retail, and must possess strong leadership and communication skills. Proficiency in MS Word, Excel, and Outlook is preferred.

Qualifications

• Minimum of 2 years Retail Operations experience.
• Prior experience in luxury retail preferred.
• Proven track record of successful inventory management.

Responsibilities

• Ensure compliance with company procedures.
• Manage inventory, shipping and receiving procedures.
• Provide customer service regarding repairs and returns.

Skills

Customer service

Inventory management

Attention to detail

Communication

Leadership

Education

College Degree

Tools

MS Word

Excel

Outlook

Job description

Overview

The Stock Controller partners with the store operations and sales team as well as Management to execute all operational duties and ensures compliance with company procedures.

Your Impact

• Ensure the Moncler Service standards are executed consistently
• Manage inventory, shipping and receiving procedures
• Provides Customer Service to clients in regards to repairs and return of merchandise
• Achieve inventory level accuracy including UPT updates
• Ensure stock/product both back of house and front of house are maintained to operations guidelines
• Effectively supports all store staff to comply with all company initiatives (Inventory Maintenance, back-of-house Operations procedures, etc.)
• Oversee delivery of incoming and outgoing shipments and direct staff for store inventories
• Partners with all Stock Associates to maintain accurate inventory levels at all times
• Adheres to all Company Operational Policy and Procedures as established by the Retail Operations Manager
• Additional responsibilities as assigned

Qualifications

• Minimum of 2 years Retail Operations experience
• Prior experience in luxury retail preferred
• Proven track record of successful inventory management, maintenance and availability reports
• Proficient computer knowledge (MS Word, Excel and Outlook)
• College Degree preferred

ELIGIBILITY REQUIREMENTS:

• Must have authorization to work in the country of employment
• Must be willing to work overtime with short notice
• Must be 18 years or older

DESIRED CHARACTERISITCS:

• Results-driven and customer focused
• Ability to communicate with co-workers and customers alike
• Possess strong leadership qualities and can drive a team
• Possess strong attention to detail and can work with numbers
• Ability to read and analyze reports and perform fundamental calculations
• Ability to move or handle merchandise and boxes throughout the store, generally weighing 0-40 pounds
• Ability to operate and use all equipment necessary to run the store
• Ability to work varied hours and days to ensure store is fully operational
• Ability to stand and walk for majority of a 40-hour work week

ADDITIONAL INFORMATION

All tasks are not limited and/or restricted to this job description. Employee must comply with any reasonable requests from management to perform any other duties to fulfill the role's requirements.

Moncler Group is an equal employment opportunity employer.