Stewardship Officer, Recognition

UHN Foundation; Toronto; Hybrid; CAD 70,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Benefits package

Pension plan

Job summary

UHN Foundation in Toronto, Ontario, is seeking a Stewardship Officer, Recognition, to build meaningful connections with donors and prospects by supporting the stewardship department's recognition program. The role requires coordinating end-to-end donor recognition, designing plaques and naming hierarchies, and collaborating with fundraising teams to tailor recognition options.

You will also manage vendor relationships, installations, and inventory tracking in systems like GiftMap or Raiser's

Qualifications

• A relevant 4-year degree or: 3-year diploma with certification or equivalent experience.
• 3–5 years of fundraising or donor relations experience with senior staff.
• Excellent written and verbal communication with attention to detail.
• Ability to manage multiple priorities with internal/external stakeholders.

Responsibilities

• Coordinate donor recognition requests end-to-end within assigned portfolio.
• Lead creation of donor recognition materials per stewardship guidelines.
• Collaborate with fundraising teams to tailor recognition options.
• Manage vendor relationships, quotes, orders and installations.

Skills

Communication

Donor relations

Project management

Vendor management

Education

4-year degree

Diploma + cert

Tools

Excel

PowerPoint

SharePoint

Raiser’s Edge NXT

Adobe CS

Job description

VACANCY: Stewardship Officer, Recognition

REPORTS TO: Associate Director, Stewardship

LOCATION: Toronto, Ontario (hybrid working model)

No. of VACANCIES: One (1).

This posting is for an existing vacancy for which we are currently undertaking recruitment

SALARY RANGE: $70,400 - $75,000 per annum

Please note:

This range reflects the expected compensation for the candidates who meets the stated qualifications. Actual pay may vary based on experience, education, and internal compensation practices.

ABOUT UHN FOUNDATION

Part of University Health Network (UHN), Canada’s #1 hospital, UHN Foundation raises funds for research, education and excellence in patient care at Toronto General and Toronto Western hospitals, Toronto Rehab and The Michener Institute of Education at UHN. Our donor community is UHNITED to help us change the status quo of healthcare – helping recruit and train the brightest medical minds from around the world, develop new treatments for disease, and advance bold medical research.

UHN’s Toronto General Hospital has been ranked the #2 hospital in the world on Newsweek’s 2025 World’s Best Hospitals list, citing our leadership in transplantation, cardiac and vascular care, and surgical innovation.

The Foundation´s vision and mission is to enable global leadership and innovation in health by developing strong relationships with UHN stakeholders. We are committed to supporting UHN's vision to create a healthier world by embodying our values of integrity, accountability, collaboration and inclusion.

Together with our donors, we are helping Canada’s #1 hospital reimagine healthcare.

POSITION SUMMARY

The Stewardship Officer, Recognition is responsible for building meaningful connections with donors and prospects by supporting all aspects of the Stewardship Department’s physical recognition program. The Stewardship Officer, Recognition will engage and inspire donors by acknowledging and recognizing their gifts and demonstrating the impact of their generosity, consistent with best practices in donor relations.

KEY RESPONSIBILITIES

Donor Recognition Coordination & Execution

• Oversee end-to-end coordination of donor recognition requests within assigned portfolio areas, ensuring timely and accurate delivery
• Lead the creation of donor recognition materials in alignment with established stewardship guidelines, including:
• Campaign-specific catalogues and naming hierarchies
• Design and conceptualization of plaques, lettering, and plaque gallery layouts
• Monitor and manage the progress of all recognition deliverables using tools such as deliverables summaries, Raiser’s Edge NXT lists, and other project management tools

Stakeholder Engagement & Collaboration

• Collaborate with fundraising teams to develop tailored recognition options aligned with established stewardship guidelines
• Liaise with hospital departments to coordinate installation logistics and ensure operational readiness
• Build and maintain strong relationships with internal and external stakeholders to support recognition initiatives
• Manage vendor relationships and procurement processes for plaques and signage:
• Request quotes and drawings, coordinate approvals, place orders, and schedule installations
• Oversee on-site placement and ensure accuracy and completion of work
• Coordinate with UHN’s Activity Permit group and Facilities team to meet insurance, WSIB, and site preparation requirements

Systems & Inventory Maintenance

• Maintain accurate inventory tracking through GiftMap, Raiser’s Edge NXT or equivalent systems
• Ensure data integrity and accessibility to support recognition planning and reporting

Organizational Alignment

• Support the Foundation’s strategic plan and uphold its core values of collaboration, accountability, inclusion, and integrity
• Contribute to continuous improvement in stewardship practices and donor engagement strategies

QUALIFICATIONS & EXPERIENCE

• A relevant 4-year degree or, a relevant 3-year degree/diploma combined with a professional certification or, an equivalent combination of formal education and relevant experience.
• 3-5 years of experience working with senior professional fundraising staff and volunteers.
• A proven track record for managing competing priorities with multiple stakeholders, both external and internal
• Excellent written and oral communication skills with a strong attention to detail and aptitude for engaging donors
• Experience building trusted partner relationships with internal stakeholders and external vendors
• Proven ability to build and sustain strong working relationships with colleagues and key stakeholders as well as work independently (and with ambiguity) to achieve results
• Proven ability to prioritize, plan and manage projects within established deadlines
• Highly proficient in the use of all corporate productivity tools including Excel, Word, PowerPoint, SharePoint, Teams
• Experience in Adobe Creative Suite (InDesign, Illustrator, Photoshop) and/or other design programs preferred
• Knowledge of Raiser’s Edge NXT or other donor database management systems considered an asset

WORK ENVIRONMENT

• Fast-paced, service and results oriented environment
• May have some activity outside of the office to support meetings
• The Foundation has a hybrid work model. Staff will be required to be in office a minimum of 2 days per week and will be required to have a safe home office set up for the remainder of the working days (specifics to be planned with your manager).
• Ability to work cooperatively with colleagues in all positions throughout the Foundation
• Shared commitment and support of the overall Foundation goals

Alongside competitive salaries, we offer an extensive benefits package, flexible work arrangements, growth and development opportunities, defined benefits pension plan and birth parent/parental leave top-up.

University Health Network thanks all applicants; however, only those selected for an interview will be contacted. UHN has a diverse workforce and is an equal-opportunity employer.

Please note:

All applicant screening and evaluation for this role are carried out manually by our recruitment team. We do not leverage AI in any part of the hiring process.