Specialist, Donor Relations - Foundation

Socket.dev; St. Thomas; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

HOOPP (Pension Plan)

Paid vacation and comprehensive health

Training and development opportunities

Hospital gym access

Team collaborative environment

Job summary

The St. Thomas Elgin General Hospital Foundation is seeking a Donor Relations Specialist to coordinate donor stewardship, records management, pledge administration, and volunteer engagement in support of our fundraising priorities.

You will serve as a key operational lead for donor experience, ensuring timely recognition and follow-up, and manage donation intake across mail, phone and in person, collaborating with the Database and Finance Specialist to ensure accurate gift entry and

Qualifications

• Post-secondary degree or diploma in Business Administration, Communications, Fundraising/Nonprofit Management, or a related field
• Equivalent combination of education and directly related donor relations experience will be considered
• Proficiency in Raiser's Edge NXT with high accuracy and attention to detail
• Experience coordinating volunteer programs including recruitment, onboarding, scheduling, and stewardship
• Strong interpersonal skills for professional interaction with donors, volunteers, hospital staff, and leadership
• Knowledge of fundraising principles and donor stewardship within healthcare/nonprofit environments
• Experience supporting donor programs (Legacy, Bursary, Individual Giving) with confidentiality
• Strong organizational and time management skills to manage multiple priorities
• Basic computer skills: Outlook, Word, Excel
• Commitment to ongoing professional development
• Excellent attendance in line with Foundation policies
• Evidence of passion for community and healthcare commitment

Responsibilities

• Coordinate and administer donor stewardship and records management
• Oversee donation intake and pledge administration
• Prepare invoices, gift agreements, acknowledgements and correspondence
• Collaborate with Database and Finance Specialist for gift entry and reconciliation
• Maintain pledge tracking and donor materials

Skills

Donor relations

Volunteer coordination

Communication

Relationship management

Attention to detail

Education

Post-secondary degree or diploma in related field

Equivalent donor relations experience

Tools

Raiser's Edge NXT

Outlook

Word

Excel

Job description

Posting Dates: September 10, 2026 to September 16, 2026

Contract Dates: November 2, 2026 to November 2, 2027 (may be extended or end sooner)

The St. Thomas Elgin General Hospital Foundation's sole purpose is to raise funds to acquire patient care equipment, support educational endeavours, and upgrade the Hospital's physical facilities. The Foundation plays a fundamental role in supporting excellence in patient care at the St. Thomas Elgin General Hospital.

Through the generosity of community donors, the Foundation has transferred almost $84 million to the St. Thomas Elgin General Hospital since 1985 and helped medical staff save lives and improve the health of thousands of patients.

The St. Thomas Elgin General Hospital is a 179-bed facility located in the City of St. Thomas and serving all eight municipalities within the County of Elgin. It is a fully accredited hospital offering a full range of hospital services and achieved Accredited with Exemplary Standing status from Accreditation Canada.

WHAT YOU WILL BE DOING:

The St. Thomas Elgin General Hospital Foundation is seeking a Donor Relations Specialist who is responsible for coordinating and administering donor stewardship, donor records management, pledge administration, volunteer engagement activities, and donor communications in support of the Foundation's fundraising priorities. This role serves as a key operational lead for donor experience and stewardship processes, ensuring accurate donor information management, timely donor recognition and follow-up, and consistent execution of relationship management activities across the Foundation. This role will also oversee donation intake and pledge administration processes for gifts received by mail, telephone, and in person, ensuring complete and accurate donor documentation. They will coordinate with the Database and Finance Specialist to support accurate gift entry, reconciliation, and issue resolution. The Donor Relations Specialist will maintain pledge tracking and prepares supporting donor materials including invoices, gift agreements, acknowledgements, and custom correspondence.

WHAT YOU MUST HAVE:

• Post-secondary degree or diploma in Business Administration, Communications, Fundraising/Nonprofit Management, or a related field
• Equivalent combination of education and directly related donor relations experience will be considered
• Proficiency in donor database management, specifically Raiser's Edge NXT, with a high level of accuracy and attention to detail
• Previous experience in the coordination of volunteer programs, including: recruitment, onboarding, scheduling, and stewardship
• Strong interpersonal skills, with the ability to interact professionally with donors, volunteers, hospital staff, and leadership
• Knowledge of fundraising principles, donor stewardship practices, and relationship management within a healthcare or nonprofit environment
• Experience supporting donor programs (eg. Legacy, Bursary, Individual Giving) with an understanding of confidentiality and sensitivity
• Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines
• Basic computer skills (Outlook Email, Word, Excel)
• Demonstrated commitment to ongoing/continuous professional development
• Excellent attendance record in alignment with St. Thomas Elgin General Hospital Foundation's attendance policy
• Acceptable performance record in alignment with STEGH's mission, vision, values and code of conduct
• Passion for community and a commitment to health care

WHAT WE PREFER YOU HAVE:

• Minimum of three (3) years supporting donor programs

HOURS:

The successful candidate will work Monday – Friday (37.5 hours weekly) with a willingness to adjust their schedule to meet the needs of the Foundation.

WHAT’S IN IT FOR YOU:

• Health Care of Ontario Pension Plan (HOOPP)
• Full Time Status: Paid vacation and a comprehensive benefits plan
• Part Time Status: Percentage of earnings in lieu of vacation/benefits
• Training and development opportunities
• Access to our Health and Wellness 360 Program including an onsite social worker
• Yoga, stretching, mindfulness sessions and much more!
• Access to a walking track, exercise circuits and the hospital gym
• An opportunity to contribute to a compassionate, diverse and talented workplace
• Be a part of a team environment where ideas for continuous improvement are encouraged and heard

St. Thomas Elgin General Hospital Foundation is committed to a barrier-free respectful, accessible and inclusive workplace. Upon individual request, the Foundation will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities. Please inform us should accommodation be required at any point in the recruitment and selection process.