Stewarding Supervisor

Metro Toronto Convention Centre Corporation; Toronto; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Ongoing Training & Development

Employee Recognition Platform

Volunteer Opportunities

Employee Assistance Program (EAP)

Interactive Workshops

Job summary

Metro Toronto Convention Centre is seeking a Stewarding Supervisor to oversee the Stewarding staff and support the Executive Steward and Assistant Stewarding Managers. The role focuses on training, cost control, and ensuring adherence to policies during shifts that may include overnight hours.

Ideal candidates bring 2–5 years of supervisory experience in Stewarding/Kitchen within hospitality, union environment exposure, WHMIS certification, and strong organizational and communication skills.

Qualifications

• 2–5 years of supervisory experience in the Stewarding/Kitchen areas within the hospitality industry.
• Experience in a unionized environment.
• WHMIS Certification is required.
• Excellent organizational and written/verbal communication skills are a must.
• Availability to work the overnight shift starting at 10:00 pm.

Responsibilities

• Supervision of Stewarding staff.
• Assisting with departmental training and orientation of new employees and existing stewards.
• Monitoring of labour costs daily.
• Delegating job tasks and duties to Stewarding staff as required.
• Accountable to the Managers of any assigned task to each in every staff during his or her shift.
• Maintain time keeping and records.
• Ensures adherence to legal and company policies and procedures and undertake disciplinary action if the need to arises.

Skills

Stewarding supervision

Hospitality experience

Union experience

WHMIS certification

Communication

Overnight availability

Education

WHMIS certification

Job description

Located in the heart of downtown Toronto, the Metro Toronto Convention Centre (MTCC) is Canada’s most successful convention and trade show facility. The MTCC welcomes approximately 1 million visitors each year, hosting a variety of events from meetings and conventions to public shows and galas. The Centre is an economic driver, a proud supporter of our community, and a meeting place where meaningful connections are made. Beyond helping planners create successful events, we believe that “Our People are the Centre.” Our talented team is our greatest strength, and we offer a corporate culture that values work-life balance, great benefits, professional development, wellness, and fun.

Want to take a look behind the scenes? Visit our employee Instagram page: @lifeatmtcc

JOB DESCRIPTION

A position has become available in the Stewarding department for full-time a Stewarding Supervisor reporting to the Executive Steward and the Assistant Stewarding Managers.

JOB RESPONSIBILTIES

• Supervision of Stewarding staff
• Assisting with departmental training and orientation of new employees and existing stewards
• Monitoring of labour costs daily,
• Delegating job tasks and duties to Stewarding staff as required.
• Accountable to the Managers of any assigned task to each in every staff during his or her shift
• Maintain time keeping and records!
• Ensures adherence to legal and company policies and procedures and undertake disciplinary action if the need to arises.

JOB SKILLS & QUALIFICATIONS

• At least 2-5 years relevant supervisory experience in the Stewarding / Kitchen areas within the Hospitality industry
• Previous experience in a unionized environment
• WHMIS Certification is required.
• Excellent organizational and written / verbal communicational skills are a must.
• Availability to work the overnight shift starting at 10:00 pm

Why Join us?

At Metro Toronto Convention Centre, we believe in investing in our people and creating a supportive, engaging workplace. As part of our team,you’llbe part of a collaborative, people-first culture and enjoy a variety of benefits designed to help you grow, succeed, and feel appreciated:

• Ongoing Training & Development – Grow your skills and explore new opportunities through learning and cross-training across departments
• Employee Recognition Platform – Be recognized and appreciated for your contributions by peers and management
• Volunteer Opportunities – Make an impact in the community through company-supported initiatives
• Employee Assistance Program (EAP) – Get confidential support for your personal and professional well-being
• Interactive Workshops – Connect, learn, and stay inspired with practical, engaging sessions

Please note: The Metro Toronto Convention Centre is proud to provide employment accommodation during the recruitment process. During any stage of the recruitment process, applicants have the right to request accommodation.