Steward | Part-time | Pantages Downtown Toronto

Silver Hotel Group; Toronto; On-site; CAD 28,000 - 34,000; Full time

Job summary

Pantages Hotel Downtown Toronto, part of Silver Hotel Group, is seeking a Steward to support the culinary team in delivering exceptional guest experiences. The role focuses on washing dishes, maintaining kitchen cleanliness, and assisting during busy service periods.

We value reliability, a strong work ethic, and the ability to work well with others in a fast-paced environment. No prior experience required, training provided, and opportunities to grow within a premier hospitality brand.

Qualifications

• Experience not required.
• Ability to work in a fast-paced environment.
• Physical ability to stand for long periods and lift up to 30 lbs.

Responsibilities

• Wash all kitchen and banquet dishes, glassware, and cutlery to ensure supplies.
• Clean dishwashing machines and related components.
• Wash pots and pans and kitchen utensils; clean surfaces and mirrors.
• Clean ovens, stoves, and floor; sweep and mop as required.
• Empty garbage containers and manage waste appropriately.
• Break down boxes and manage recycling and trash areas.
• Maintain daily cleanliness of loading dock and staff areas.
• Ensure work areas are sanitized and organized at all times.
• Perform other duties as assigned.

Skills

Interpersonal skills

Problem-solving

Teamwork

Reliability

Job description

Why Join Us?

Welcome to Pantages Hotel Downtown Toronto—where urban energy meets contemporary luxury in the heart of Toronto’s Downtown-Yonge Neighbourhood. We aren't just a place to stay; we are a destination for those who crave a comfortable yet "vibey" atmosphere. From our signature restaurant and lounge and live piano in the lobby to our chic boutique suites, Pantages is where the pulse of the city meets polished, effortless hospitality.

We’re looking for tastemakers, proactive hosts, and experts in the art of the "unforgettable." If you thrive in a fast-paced environment, have an eye for modern style, and love connecting guests to the best of Toronto’s culture, you’ll fit right in. At Pantages, we celebrate flair, professional polish, and the drive to deliver a guest experience that feels as curated as a front-row performance.

Our location is our stage. Situated in the center of the Theatre District and steps from the Ed Mirvish Theatre, Yonge-Dundas Square, and the CF Toronto Eaton Centre, Pantages puts you at the crossroads of the city’s best dining, shopping, and nightlife. We are the ultimate urban retreat—chic, vibrant, and always on.

We’re looking for a Steward to join the team and set the stage for the food and beverage operation.

Why You’ll Love Working With Us

Are you ready for your next career move? Here’s what’s in it for you:

• A people-first environment where respect, appreciation, and fun are part of the everyday
• A chance to work with passionate, like-minded team members
• Opportunities to grow, lead, and make a real impact in a fast-paced, global-facing industry
• Annual Scholarship Opportunities (for you and your children)
• Annual Wellness Credits
• Donation Matching Program
• Volunteer Hour Rewards
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition
• Hotel Stay Discounts

Your Role

A Steward's role is to set the stage for the culinary team to deliver excellent customer service to our guests and customers. The primary duties include washing dishes and maintaining cleanliness of the kitchen.

The Steward is primarily responsible for:

• Wash all main kitchen and banquet kitchen dishes, glassware, and cutlery to ensure sufficient supplies are available at all times;
• Clean the dishwashing machines, and jet components, including closing jet flaps;
• Wash pots and pans, including kitchen utensils. Wash display mirrors in the main kitchen and banquet kitchen;
• Clean ovens and stoves;
• Sweep and mop the main kitchen floor, ensuring no debris is left under prep/cook areas or stoves;
• Empty all garbage containers in the main kitchen and banquet kitchen into garbage dumpsters/recycling containers;
• Break down all empty boxes and deposit them into a trash compactor or designated pick-up area. Once compacted, tie broken boxes with wire;
• Clean loading dock daily;
• Clean/maintain the cleanliness of the staff cafeteria, dishes, and cutlery;
• Ensure the work area is clean and properly sanitized at all times;
• Any other duties as assigned.

In addition to the core job responsibilities, the Steward will illustrate the ability and passion to:

• Live the corporate culture, personifying it in daily interactions with both guests and team members
• Be an engaging team member who is highly inclusive, inspiring, and able to relate to all levels
• Participate in a fun and supportive working environment whereteam membersaspire to do what is right and are given the empowerment to execute

What you bring to the table

• Previous experience not required;
• Strong interpersonal and problem-solving abilities;
• Highly responsible & reliable;
• Ability to work well under pressure in a fast-paced environment;
• Ability to work cohesively as part of a team;
• Ability to meet the physical aspects of the position including but not limited to:
  • Constant standing and walking throughout shift;
  • Frequent lifting and carrying up to 30 lbs;
  • Occasional kneeling, pushing, pulling;
  • Occasional ascending or descending ladders, stairs, and ramps;
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Let’s Build Something Exceptional

If you’re ready to work somewhere that values performance as much as professionalism and believes hospitality should feel like an event, Pantages Hotel Downtown Toronto is your perfect match. We want you to help us build something exceptional!

This posting is for an existing vacancy.

About Us

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.

At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.

As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.

Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

The Silver Hotel Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status or any other characteristics protected by law.