Starbucks Manager-The Westin Raleigh-Durham Airport

CMC Hotels; Raleigh; Vor Ort; CAD 91.000 - 126.000; Vollzeit

Benefits dieser Stelle

Paid vacation

Paid personal leave

7 paid holidays

401K with company match

Health insurance

Dental and vision coverage

Life insurance

Short-term disability

Zusammenfassung

CMC Hotels seeks a Starbucks Store Manager for the Westin Raleigh-Durham Airport location. You will lead a team, ensure outstanding guest and partner experiences, and drive store results.

Responsibilities include staffing, training, and maintaining service standards while collaborating with F&B leadership. Expect a demanding schedule, including weekends and holidays, with a strong emphasis on guest hospitality.

Qualifikationen

• Minimum 3 years of Starbucks experience.
• Minimum 2 years of management experience.
• Strong leadership, self-motivation, and team-building skills.
• Willingness to work a minimum of 50 hours per week (at least 5 days per week).
• College or high-level education.

Aufgaben

• Supervise and manage employees, understanding positions to cover absences.
• Produce, prepare, and stock all foods for Starbucks, including market items.
• Create and monitor work schedules for all associates.
• Lead the team by attracting, training, and appraising staff.
• Ensure compliance with Starbucks policies through training and supervision.
• Attend weekly F&B meetings and participate in operations.
• Oversee mobile orders implementation and ensure purchasing procedures are followed.
• Be a guest service role model for F&B and other hotel departments.
• Maintain Starbucks areas and equipment for quality service.
• Assist with performance reviews for Starbucks staff.

Kenntnisse

Leadership

Team management

Communication

Training & development

Staff scheduling

Ausbildung

College or high-level education

Jobbeschreibung

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

Starbucks Manager-The Westin Raleigh-Durham Airport

Job Summary: We are seeking an experienced Starbucks Store Manager for our free-standing store located inside the Westin Raleigh-Durham Airport. As the Store Manager, you will play a crucial role in the success of the store by ensuring that customers and team members have a great experience. Your responsibilities will include developing your team, managing team performance, and creating a warm, inclusive, and authentic Starbucks experience.

Responsibilities

• Supervise and manage employees, understanding employee positions well enough to perform their duties in their absence.
• Responsible for the production, preparation, and stocking of all foods for Starbucks, including the market.
• Create and monitor work schedules for all Starbucks associates, ensuring all shifts are adequately staffed.
• Lead the Starbucks team by attracting, recruiting, training, and appraising talented personnel.
• Ensure compliance with all Starbucks policies, standards, and procedures through training, supervision, follow-up, and hands-on management.
• Attend and participate in all weekly F&B meetings as established by the F&B Director.
• Supervise and monitor the overall implementation of all mobile orders.
• Follow appropriate purchasing procedures in accordance with corporate guidelines.
• Act as a guest service role model for the Food and Beverage department, as well as other departments of the hotel, by maintaining excellent customer service and creating a positive atmosphere for guest relations.
• Manage the maintenance/sanitation of the Starbucks areas and equipment in the store to protect the asset and ensure quality service and product.
• Assist the Director of Food and Beverage with completion of probationary and yearly performance reviews for the Starbucks staff.

Qualifications

• Minimum 3 years of Starbucks experience.
• Minimum 2 years of management experience.
• Strong leadership, self-motivation, and team-building skills.
• Willingness to work a minimum of 50 hours per week (at least 5 days per week).
• College or high-level education.
• Willingness to take responsibility and accountability for the team.
• Well-groomed and professional appearance.
• Willingness to work on weekends and holidays if required.
• Effective communication skills.
• Good listener.
• Empathetic and tolerant.
• Open with praise, discreet with criticism.

Benefits

• Paid vacation.
• Paid personal leave (immediate accrual).
• 7 paid holidays.
• Incentive plan (up to 15% of annual salary).
• Access to a fully vested 401K program with company match.
• BCBS health insurance.
• Dental and vision coverage.
• Company-paid life insurance.
• Company-paid short-term disability.

About Us: CMC Hotels is a Raleigh, North Carolina-based company specializing in the development, acquisition, repositioning, and management of upscale select service, extended stay, and full-service hotels. Our properties lead the market, consistently exceeding operational and financial expectations, as well as the guests' expectations of hospitality. We believe in growing people and recognize that our associates are the heart of our organization. Join us and grow and succeed with us.