On Call Banquet Server-The Westin Raleigh-Durham Airport

CMC Hotels; Raleigh; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages based on experience

Paid Vacation

Holiday Pay

401k

Job summary

The Westin Raleigh-Durham Airport is seeking an On Call Banquet Server to support events in Raleigh, North Carolina. This role requires you to wear the approved uniform, read BEOs, and provide attentive service to guests. You will be part of the CMC Hotels family, delivering hospitality at a premier property.

Responsibilities include setting up buffets, transporting items to tables, replenishing beverages, and ensuring guest satisfaction. Night, weekend, and holiday availability is required.

Qualifications

• Previous waitstaff experience a must.
• Able to work quickly and as a team in a fast-paced environment.
• Flexible shifts including nights, weekends and holidays.
• Clean background check and reliable transportation required.
• Able to stand/walk for long periods and lift up to 50 lbs.

Responsibilities

• Read and understand Banquet-Event-Orders (BEOs).
• Set up linen, china, glass, silver per BEO.
• Set up and maintain beverage breaks and food displays.
• Transport food/beverage to guest tables promptly.
• Replenish beverages and engage guests to ensure satisfaction.
• Remove dishes promptly and assist with closeout duties.
• Adhere to liquor regulations for minors and intoxicated guests.
• Assist with inventory and guest complaints reporting to supervisor.

Skills

Waitstaff experience

Teamwork

Fast-paced environment

Flexible shifts

Background check

Reliable transportation

Stamina

Lifting 50 lbs

Guest interaction

Education

High school diploma/GED

Job description

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On Call Banquet Server-The Westin Raleigh-Durham Airport

Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

We offer our associates an array of benefits, based eligibility, including:

• Competitive wages based on experience
• Paid Vacation
• Holiday Pay
• 401k

RESPONSIBILITIES

• Must wear approved uniform at all times while working, including nametag.
• Follow posted schedule and Hotel time and attendance policies.
• Responsible for reading and understanding Banquet-Event-Orders (BEOs).
• Responsible for setting up of linen, china, glass, silver, for each function according to BEO.
• Responsible for setting up, maintaining, inventorying and breaking down all beverage breaks and food buffets/ food displays.
• Be knowledgeable of menu items, ingredients, methods of preparation and appropriate garnish.
• Responsible for transporting food / beverage items to the guest table in a timely manner to ensure proper food quality.
• Responsible for replenishing guest beverages when necessary, as well as inquiring
• with guests to make sure they are satisfied.
• Responsible for accommodating all the guests at a function while circulating the room; responding politely to guest requests and anticipating their needs.
• Responsible for quickly removing dishes as guests finish each meal or at the end of each meal or function.
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
• Complete any assigned work; such as refilling condiments, cleaning/storing serving equipment, etc.
• Responsible for assisting with inventory, food storage and other closeout tasks after event ends.
• Responsible for assisting and following up with Guest complaints and requests. Any issues should be reported to Supervisor.
• Assist in ensuring that Quality Standards are met for brand expectations.
• Execute any other tasks or duties deemed necessary by hotel management for the successful operation of the property.

REQUIREMNENTS

• Previous waitstaff experience a must.
• High school diploma/GED required.
• Knowledge of catering practices preferred.
• Ability to work quickly and as a team in a fast-paced environment.
• Clean background check, and reliable transportation a must.
• Must be able to work a flexible shift that includes nights, weekends and holidays.
• Must be able to continuously stand/ walk a minimum of 8 hours.
• Must be able to lift and carry up to 50 lbs. over the course of a shift.
• MUST be friendly, outgoing, and willing to engage guests in conversation.