Staff SRE: Lead Reliability & Cloud Platform Automation

ServiceNow; Toronto; Vor Ort; CAD 109.000 - 192.000; Vollzeit

Zusammenfassung

ServiceNow is seeking a Staff SRE in Toronto to shape reliability across multiple teams. You will design cloud-native platforms, automation, and testing runtimes, mentoring engineers and driving high-quality releases at scale.

You will lead architecture reviews, implement automated checks, and champion operational excellence, with a strong emphasis on canary deployments, chaos testing, and rapid incident response.

Qualifikationen

• Experience integrating AI into work processes, decision-making, or problem-solving.
• 8+ years of experience in SRE, DevOps, platform, software, or infrastructure engineering with a relevant degree or equivalent.
• Hands-on Kubernetes experience across cluster operations, networking, storage, security, autoscaling, and multi-cluster environments.
• Experience building and operating highly available cloud-native platforms.
• Experience integrating Kubernetes with CI/CD, GitOps, automated test pipelines, and deployment validation.
• Experience with progressive delivery, including canary deployments, feature flags, and automated rollback.
• Experience with chaos engineering, resilience testing, and disaster recovery.
• Strong software engineering skills in Python, Go, Java, or Ruby.
• Observability, SLIs/SLOs, incident management, and distributed systems operations.
• Ability to drive projects independently in fast-paced environments.

Aufgaben

• Design, build, and operate cloud-native engineering platforms for software validation, release validation, and production readiness.
• Design and maintain production-like release and test environments.
• Build automated test pipelines, observability, and quality gates into CI/CD workflows.
• Reduce manual toil through automation and shift-left practices.
• Build reusable frameworks, self-service environments, test data management, and mock services.
• Design and enhance Kubernetes-based platforms for test infrastructure and release automation.
• Implement automated checks for failure detection, deployment verification, policy enforcement, security, and resilience.
• Lead architecture reviews and design discussions, driving projects across teams.
• Mentor engineers through code reviews and knowledge sharing.
• Promote a culture of reliability, automation, and operational excellence.

Kenntnisse

Kubernetes

CI/CD

GitOps

Python

Go

Java

Ruby

Observability

Distributed systems

Cloud platforms

Ausbildung

Bachelor's degree

Master's degree

PhD

Tools

Terraform

Ansible

GitLab CI/CD

Argo CD

Flux

Prometheus

OpenTelemetry

Helm

EKS

AKS

Jobbeschreibung

ServiceNow is seeking a Staff SRE in Toronto to shape reliability across multiple teams. You will design cloud-native platforms, automation, and testing runtimes, mentoring engineers and driving high-quality releases at scale.

You will lead architecture reviews, implement automated checks, and champion operational excellence, with a strong emphasis on canary deployments, chaos testing, and rapid incident response.