SRE: ServiceNow Infra Reliability & Automation (Contract)

Open Systems Technologies; Montreal; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading technology firm in Montreal is seeking a Site Reliability Engineer (SRE) to enhance the reliability and operations of their ServiceNow SaaS implementation. Candidates should have software development skills, experience in collaboration, and a commitment to client service. This contract position is at a mid-senior level and requires 7+ years of relevant experience. Applicants from diverse backgrounds are encouraged to apply.

Qualifications

• 7+ years of experience required.
• Proficient in oral and written communication.
• Effective team collaboration and client service skills.

Responsibilities

• Maximize availability and performance of systems.
• Troubleshoot ServiceNow issues in a Linux environment.
• Deliver observability metrics and ensure product reliability.
• Participate in on-call rotation as needed.
• Understand and document ServiceNow instances.
• Identify and prioritize technical debt.
• Provide feedback on SRE policies and procedures.

Skills

Software development skills in Python

ServiceNow administration or development experience

Strong communication skills

Team collaboration

Client service commitment

Ability to respond to technical emergencies

Open to on-call rotation

Job description

A leading technology firm in Montreal is seeking a Site Reliability Engineer (SRE) to enhance the reliability and operations of their ServiceNow SaaS implementation. Candidates should have software development skills, experience in collaboration, and a commitment to client service. This contract position is at a mid-senior level and requires 7+ years of relevant experience. Applicants from diverse backgrounds are encouraged to apply.