Staff and Volunteer Coordinator

Distress Centre Calgary; Calgary; Hybrid; CAD 42,000 - 54,000; Part time

Benefits offered by this job

Vacation entitlement

RRSP matching

Health Spending Account

Extended health and dental benefits

On-site gym access

Staff development days

Supportive, mission-driven workplace

Job summary

Distress Centre Calgary is seeking a Staff & Volunteer Coordinator for a part-time, on-site role. The position requires coordinating a robust volunteer program, supporting HR administration, and assisting with recruitment and onboarding. Work is 24 hours per week, Tue–Thu, with occasional evenings or weekends as needed.

You’ll join a mission-driven team at Distress Centre Calgary, located at 999 8 St SW. The role offers growth, development days, and opportunities to contribute to the community

Qualifications

• Diploma in human resources, administration, social sciences or related field.
• 2–4 years of experience in administrative support, volunteer programs, recruitment, onboarding and records management.
• Experience developing or coordinating a volunteer program is a strong asset.
• Strong verbal and written communication skills.
• Comfortable using Microsoft Office and keeping accurate records.
• Strong organizational/time-management skills and attention to detail.
• Interpersonal and cultural competency to work with diverse backgrounds.

Responsibilities

• Help grow volunteer involvement across the organization, including departments with few or no volunteers.
• Source, screen, onboard, and match volunteers to the right roles.
• Improve and streamline volunteer processes and strengthen the program.
• Support the People & Culture Partner with full employee lifecycle from job descriptions through hiring and onboarding.
• Track hours and records, maintain the volunteer/staff database, and act as a point of contact.
• Provide general HR/administrative coordination during peak workload or staffing gaps.

Skills

Verbal & written communication

Organizational skills

Time management

Attention to detail

Interpersonal & cultural competency

Education

Diploma in human resources, administration or related field

Tools

Microsoft Office

Job description

Location & Hours

This is a Part-Time position starting as soon as possible.

Work location: On-site at Distress Centre Calgary (999 8 St SW, Suite 500).

Hours: Generally, 24 hours per week Tuesday, Wednesday and Thursday weekdays , with occasional evenings or weekends as required.

What We Offer

• Generous Vacation Entitlement
• RRSP matching and Health Spending Account
• Extended health and dental benefits
• Access to on-site gym (999 site) at no cost
• Paid development days and a staff development fund
• A supportive, mission-driven workplace where you can grow, take on new challenges, and collaborate with colleagues that value integrity, hard work, and make a meaningful community impact

Who We Are

For over 50 years, Distress Centre has served Calgary and Southern Alberta by providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis. We do not judge. Anyone can call us day or night.

We are committed to fostering a respectful, inclusive workplace where employees are valued, experience a sense of belonging, and are confident in being their most authentic selves . We welcome and encourage applications from Indigenous peoples, people with disabilities, and members of equity-deserving groups. We value all the ways that our community is diverse - in identity, experience and perspective.

What to Expect

The Staff & Volunteer Coordinator plays a key roleonour People &Culture team, working closely with both the Director and People& Culture Partner to grow volunteer engagement, coordinate staff recruitment, and support HR administration across the organization.

If you've developed or coordinated a volunteer program before, you're exactly who we're looking for! You'll help shape how we recruit, onboard, and support both our staff and volunteers, with a real chance to make a lasting impact on our culture and community.

What You'll Do

This list highlights core responsibilities and is not exhaustive. Additional related duties may arise over time and will be discussed and supported by your supervisor.

• Helpbuild and grow volunteer involvement across the organization, including in departments with few or no volunteers.
• Source, screen, onboard, and match volunteers to the right roles.
• Look for ways to improve and streamline our volunteer processes, and recommend ways to strengthen the overall volunteer program.

Staff Recruitment & Lifecycle Support

• Supportthe People & Culture Partner with the full employee lifecycle from job description development through hiring (postings, resume screening, interviews, reference checks) to onboarding, ongoing documentation, and exit interviews.

Volunteer & Staff EngagementandRetention

• Track hours and records,maintainthe volunteer/staff database, and act as a point of contact for questions or concerns.

Flexible Coverage & Gap-Filling

• Provide general HR/administrative coordination as needed and support to other HR colleagues during peak workload or staffing gaps.

What You Bring

• A diploma in human resources, administration, social sciences, or a related community-focused field
• 2 to 4 years of experience in administrative support, volunteer programs, recruitment, onboarding, and records management
• Experience developing, coordinating, or supporting a volunteer program is a strong asset
• Strong verbal and written communication skills
• Comfortable using Microsoft Office and keeping accurate, organized records
• Strong organizational and time-management skills, and attention to detail
• Proven interpersonal and cultural competency skills to work effectively and respectfully with people from diverse backgrounds and lived experiences

Additional Employment Requirements

As a condition of employment, all successful candidates are required to complete and maintain a Police Information Check. For those in direct service user-facing roles, a Vulnerable Sector Search is also required.

Distress Centre is an inclusive workplace. If you are invited for an interview and require accommodation, please let us know. If you require accommodation during the application process, please call our main office and ask to speak to Human Resources.

We may also use AI-enabled tools to support aspects of the recruitment process. All hiring decisions are made by people and are guided by our commitment to fairness and inclusion.

We thank all applicants for their interest; only those selected for an interview will be contacted.