Staff and Volunteer Coordinator

Socket.dev; Calgary; On-site; CAD 24,000 - 36,000; Part time

Job summary

Distress Centre Calgary is seeking a part-time Staff & Volunteer Coordinator to join our People & Culture team. This role supports volunteer programs, coordinates staff recruitment, onboarding, and HR administration across the organization.

You will build engagement, track hours, maintain records, and provide general HR coordination during peak periods, contributing to a respectful, inclusive workplace and a meaningful community impact.

Qualifications

• Diploma or certificate in HR/administration or related field.
• Experience in administrative support, volunteer programs, recruitment, onboarding, and records management.
• Strong verbal and written communication skills.

Responsibilities

• Volunteer Program Development & Support: Help build and grow volunteer involvement across the organization, including in departments with few or no volunteers.
• Staff Recruitment & Lifecycle Support: Support the People & Culture Partner with the full employee lifecycle from job description development through hiring to onboarding, ongoing documentation, and exit interviews.
• Volunteer & Staff Engagement and Retention: Track hours and records, maintain the volunteer/staff database, and act as a point of contact for questions or concerns.
• Flexible Coverage & Gap-Filling: Provide general HR/administrative coordination as needed and support to other HR colleagues during peak workload or staffing gaps.

Skills

Verbal communication

Written communication

Organization & time management

Interpersonal & cultural competency

Education

Diploma in human resources, administration, social sciences, or related field

Tools

Microsoft Office

Job description

Staff & Volunteer Coordinator

This is a Part-Time position starting as soon as possible.

Location & Hours

Work location: On-site at Distress Centre Calgary (999 8 St SW, Suite 500).

Hours: Generally, 24 hours per weekTuesday, Wednesday and Thursday weekdays, with occasional evenings or weekends as required.

What We Offer

• Generous Vacation Entitlement
• RRSP matching and Health Spending Account
• Extended health and dental benefits
• Access to on-site gym (999 site) at no cost
• Paid development days and a staff development fund
• A supportive, mission-driven workplace where you can grow, take on new challenges, and collaborate with colleagues that value integrity, hard work, and make a meaningful community impact

Who We Are

For over 50 years, Distress Centre has served Calgary and Southern Alberta by providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis. We do not judge. Anyone can call us day or night.

We are committed to fostering a respectful, inclusive workplace where employees are valued, experience a sense of belonging, and are confident in being their most authentic selves. We welcome and encourage applications from Indigenous peoples, people with disabilities, and members of equity-deserving groups. We value all the ways that our community is diverse – in identity, experience and perspective.

What to Expect

The Staff & Volunteer Coordinatorplays a key roleonour People &Culture team, working closely with both the Director and People& Culture Partner to grow volunteer engagement, coordinate staff recruitment, and support HR administration across the organization.

If you've developed or coordinated a volunteer program before, you're exactly who we're looking for! You'll help shape how we recruit, onboard, and support both our staff and volunteers, with a real chance to make a lasting impact on our culture and community.

What You’ll Do

This list highlights core responsibilities and is not exhaustive. Additional related duties may arise over time and will be discussed and supported by your supervisor.

VolunteerProgram Development & Support

• Helpbuild and grow volunteer involvement across the organization, including in departments with few or no volunteers.
• Source, screen, onboard, and match volunteers to the right roles.
• Look for ways to improve and streamline our volunteerprocesses, andrecommend ways to strengthen the overall volunteer program.

Staff Recruitment & Lifecycle Support

• Supportthe People & Culture Partner with the full employee lifecycle from job description development through hiring (postings, resume screening, interviews, reference checks) to onboarding, ongoing documentation, and exit interviews.

Volunteer & Staff EngagementandRetention

• Track hours and records,maintainthe volunteer/staff database, and act as a point of contact for questions or concerns.

Flexible Coverage & Gap-Filling

• Provide general HR/administrative coordination as needed and support to other HR colleagues during peak workload or staffing gaps.

What You Bring

• A diploma in human resources, administration, social sciences, or a related community-focused field
• 2 to 4 years of experience in administrative support, volunteer programs, recruitment, onboarding, and records management
• Experience developing, coordinating, or supporting a volunteer program is a strong asset
• Strong verbal and written communication skills

• Comfortable using Microsoft Office and keeping accurate, organized records
• Strong organizational and time-management skills, and attention to detail
• Proven interpersonal and cultural competency skills to work effectively and respectfully with people from diverse backgrounds and lived experiences

Additional Employment Requirements

As a condition of employment, all successful candidates are required to complete and maintain a Police Information Check. For those in direct service user-facing roles, a Vulnerable Sector Search is also required.

Distress Centre is an inclusive workplace. If you are invited for an interview and require accommodation, please let us know.

We may also use AI-enabled tools to support aspects of the recruitment process. All hiring decisions are made by people and are guided by our commitment to fairness and inclusion.

We thank all applicants for their interest; only those selected for an interview will be contacted.