Staff Accountant

Teladoc Health, Inc.; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company in virtual care is seeking a Staff Accountant to assist in financial operations and record-keeping. The role involves preparing financial statements, ensuring compliance with accounting principles, and collaborating with various departments. Ideal candidates will have a Bachelor's in Accounting and relevant experience, with a focus on continuous improvement and effective communication.

Qualifications

• 1-3 years of practical full cycle accounting experience.
• Bilingual in English/French is an asset.
• Actively pursuing CPA designation.

Responsibilities

• Prepare monthly financial statements and journal entries.
• Maintain SOX control documentation and assist with audits.
• Collaborate with other departments for financial data.

Skills

Analytical thinking

Communication

Organizational skills

Time management

Continuous improvement mindset

Education

Bachelor’s Degree in Accounting/Commerce

Tools

Microsoft Excel

CRM Oracle

SalesForce

Job description

NOTICE OF PRIVACY PRACTICES FOR US EMPLOYEES' PERSONAL INFORMATION

Effective:11/1/2021

1.Introduction

Teladoc respects your privacy and is committed to maintaining the confidentiality and security of your Personal Information. In furtherance of your employment relationship with Teladoc, we collect Personal Information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (“CCPA”). For purposes of this Notice, Personal Information is defined as: any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any Applicable Law treats as Personal Information.

The purpose of this Notice of Privacy Practices for US Employees’ Personal Information (“Notice”) is to provide notification to potential, former, and current full-time and part-time employees, volunteers, contractors, and interns (collectively referred to throughout this Notice as “you”, “your”, “their”, or “Employees”) as to how Teladoc Health, Inc. uses and discloses your Personal Information. For the purposes of this Notice, “Employee” also refers to consultants and contractors engaged by Teladoc, even though they are not otherwise employees.

It is important that you read and understand this Privacy Notice. If you have questions or do not understand it fully, please seek additional information by contacting the Privacy Officer at [e-mail] or by contacting your HR Representative.

This Privacy Notice is not a contract and does not create any contract of employment or other rights or obligations.

2.Scope

Teladoc Health, Inc. is made up of different legal entities, including U.S. and international subsidiaries listed in Teladoc Health Subsidiaries and Affiliates. When we mention “Teladoc”, “we”, “us” or “our” in this Notice, we are referring to the relevant legal entity of Teladoc Health, Inc. that is responsible for processing your Personal Information as your employer. This Notice applies to how Teladoc collects and uses your Personal Information as part of your employment relationship with Teladoc.

To the extent that you use any of Teladoc’s suite of medical services, such as telehealth, chronic condition management, or expert medical services, or Teladoc’s websites, this Notice does not apply to the information that is collected during your use of those services. To avoid doubt, the information collected during your use of those services, if any, will not be accessed or used for employment purposes. See the Privacy Notice that is applicable for the services you are using in order to understand what Personal Information is collected and processed by Teladoc during the course of your use of those services.

3.Categories of Personal Information We Collect

We may collect the following categories of Personal Information about you:

Category | Examples

Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, telephone numbers, date of birth, other similar identifiers.

Categories of Personal Information described in Section 1798.80(e) of the California Civil Code: Name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, financial information, medical information, health insurance information.

Characteristics of protected classifications under California or federal law: Age, race, national origin, citizenship, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran, or military status.

Biometric information: Fingerprint, voice recording.

Internet or other electronic network activity information: Your access to and use of Teladoc’s communication systems, applications, and software including your access to and modification of the information contained therein (e.g. corporate, client, and member information). This includes your Teladoc email account, and applies whether you access such information, systems, applications, software, and communication systems through company issued equipment or your personal device. User logs and access control related information, including physical access to Teladoc’s premises. CCTV footage and other information obtained through electronic means such as swipe card records. Location information, including through GPS tracking technology on Teladoc-owned devices (e.g., laptops to locate and/or wipe lost or stolen laptops), or other devices owned by you which you use in connection with your employment with Teladoc. Browsing history, search history, and information regarding interaction with an Internet website, application, or advertisements on Teladoc-provided devices.

Geographic data: GPS tracking on Teladoc-provided devices as well as through swipe card records.

Audio, electronic, visual, thermal, olfactory, or similar information: Photograph, temperature, CCTV footage, voice recording.

Professional or employment-related information: Title(s), position description(s), working location(s), years of service, salary, work hours, vacation and absences; copy of driving license (if relevant for your position); copy of passport or identity card, and information related to immigration and right-to-work (e.g., work permit / visa application information); travelling and travel expenses data; termination date and reason for termination. CV/resume details, employment history, and any information you provide to us on an application and during interviews, as well as information we gather from reference persons whose contact details you have provided to us, written or verbally, and background check reports.

Information required for payroll purposes (e.g., bank account details, tax information); Information related to benefit entitlements and schemes such as insurance and stock options, e.g., details of participation and contributions made. Benefits information, compensation information. Emergency contact information, and names of dependents.

Performance related information (e.g., assessments of your performance, objectives and goals, feedback, and tests results); information relating to misconduct, investigations, and disciplinary actions; attendance; qualifications and personal development information, and competence assessments; learning and development records, certificates, licenses, and vocational records; records of career and succession planning; ongoing background check reports and security data.

Education information: Degrees, schools attended, certificates, licenses, spoken languages, vocational records, and professional qualifications.

Inferences: Inferences drawn from any of the above types of information that may reflect your characteristics, behavior, intelligence, abilities, and aptitudes related to the purposes outlined in Section 4 below.

Personal Information that you provide directly to us either verbally or in writing

4.Purposes for which Personal Information is Used

As an employer, Teladoc collects, uses and discloses your Personal Information in connection with your working relationship with us and in order to comply with Teladoc’s legal obligations. We use, and may disclose to third parties who assist us with these functions, Personal Information for the following purposes:

Recruitment, interviewing, and vetting of candidates for employment

Background checks for employment and client engagement services

Onboarding and decisions about continued employment or engagement

Managing and documenting your employment, attendance, and job performance

Providing you with equipment, training, and support to carry out your duties and responsibilities

Payroll and other compensation

Administering and managing compensation and benefits

Organization management and administration, including staffing management, financial planning, internal audits, and other administration.

Administration of absences in accordance with company and statutory leave programs,

Traveling and expense reimbursement

Responding to employment verification inquiries

Communicating with you. This may include facilitating communications to and between employees and contractors, and communications with other bodies (e.g., regulatory authorities). This also includes use of your photograph on internal methods of communication including email communications, ID cards, and through other global employee development activities such as on the Teladoc Intranet, during town hall meetings, and department meetings.

External marketing activities, including marketing photos, brochures, website content, videos, social media posts, and other related marketing activities.

Complying with legal obligations, including responding to requests from government agencies

Reporting to appropriate government entities, including tax authorities and other governmental and regulatory agencies

Ensuring network and information security, including preventing unauthorized access to our computer and electronic communications systems and physical locations

Administering our applications, software, and systems

Preventing fraud, responding to legal process, and complying with federal, state, and local laws, as well as regulatory requirements

Statistical, research, and analytical purposes to understand and improve worker satisfaction, improve products & services, and performance as necessary

For any other purpose with your consent

5.Cross-Border Transfers of Personal Information

Teladoc is a global company, with offices located throughout the world. As a result, your Personal Information may be transferred to other Teladoc offices for the purposes identified above. Any such transfer shall take place only in accordance with and as permitted by the law of your jurisdiction, but please be aware that the laws and practices relating to the protection of Personal Information may be different. Regardless, we shall apply the provisions of this Notice to your Personal Information wherever it is located. Teladoc may use third parties, for purposes described above, that reside outside of your jurisdiction.

6.Retention of Personal Information

The length of time we retain your Personal Information depends on the status of our relationship with you and the requirements of applicable law. We will retain your Personal Information for as long as your employment with us lasts and for a certain period after your employment with us has ended. To determine that period, we take into account our legal and regulatory obligations (such as financial, equal opportunity, and antidiscrimination reporting obligations) and for the statutory periods necessary to resolve disputes, make and defend legal claims, conduct audits, and/or enforce our agreements.

7.Security

8.Contact Us

If you have any questions about our collection or use of your Personal Information, please contact the Privacy Officer at [e-mail] or contact your HR Representative.

9.Changes to this Privacy Notice

We may periodically modify this Privacy Notice and promptly will provide such updates to you via email, posting it on a Teladoc Intranet site, or by otherwise distributing this to you as part of updates to our policies and procedures.

Teladoc Health is the global virtual care leader, offering comprehensive virtual care solutions spanning virtual care including primary, mental health, expert medical, devices and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Serving over 9 million Canadians, Teladoc Health has been in Canada for more than 20 years and operates in 175 countries world-wide.

Summary of Position

The Staff Accountant is responsible in assisting in the financial operations and record-keeping of the organizations. They help maintain an accurate financial record, prepare monthly financial statements in a timely manner, process accruals and journal entries. This role also ensures compliance with accounting principles and regulations, including maintain up to date SOX documentations for audit purposes. They will collaborate often with other Finance departments (A/P, A/R, and local G/L/FP&A teams) and internal stakeholders. He/she has a continuous improvement mindset and will assist with any ad-hoc requests to meet deliverables for the Finance team, as needed.

Essential Duties and Responsibilities

• Financial record keeping: journalize entries (e.g. accruals and OPEX), maintenance of the Fixed Asset schedule, ensure accuracy of ending A/P and A/R balances and liaise with US team to ensure proper recording of entries
• Financial reporting, analysis and closing: prepare and analyze the P&L and balance sheet including variances to Forecast and Plan; prepare month-end and quarter-end closing working papers, reconciliations, and accruals.
• Reconciliations: prepare monthly bank reconciliation and following up on any issues
• Internal Control: Maintain SOX control documentations; coordinate with Internal Audit and External Audit with the year-end audit
• Software and System Usage: Utilize accounting software and other systems to obtain data and perform tasks efficiently and accurately. Lead potential system upgrades, including design solution and performing testing.
• Tax and compliance: Prepare and file the monthly sales tax filings in a timely manner. Liaise with Corporate tax and payroll team as needed to ensure compliance on filing. Maintain the privacy and security of all confidential and protected health information.
• Communication and Collaboration: Collaborate with other departments, such as Marketing, Sales, Technology and Operations to gather and exchange financial information and ensure impacts are journalized appropriately in the F/S. Communicate financial data effectively to non-financial stakeholders
• Continuous Improvement: Identify improvement and automation opportunities to streamline finance processes
• Ad-hoc: Performs other duties as assigned.

Supervisory Responsibilities

No

Qualifications Expected for Position

• Bachelor’s Degree in Accounting/Commerce
• 1-3 years of practical full cycle accounting experience
• Excellent verbal and written communication skills, with strong analytical and critical thinking ability
• Superior organizational and time management skills
• Ability to manage competing priorities under pressure/fast paced environment
• Continuous improvement mindset with ability to automate manual processes
• Ability to work independently but also function effectively in a team environment
• Highly proficient in using technology and various software which includes but is not limited to Microsoft Excel, Word and Outlook.
• Previous experience with CRM Oracle, and SalesForce is preferred but not required
• Bilingual in English/French is an asset
• Previous experience/working knowledge of US GAAP is an asset
• Actively pursuing CPA designation

Required license or credential needed to perform job: N/A

The above qualifications, knowledge, experience, and/or background are expected but not required for this role.

Travel percentage reflects an estimate and is subject to change dependent on business needs.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.

Impactful, Connected Healthcare: Support millions of Canadians across the country with accessible care within rural regions & provincial health systems, at no cost to patients.

Focus on Quality & Safety: Upholding the highest excellence of clinical quality standards is paramount to Teladoc Health.

Collaborative, Supportive Network: Our diverse community is dedicated to transforming healthcare in Canada. Be a part of a growing team across Canada, that thrives on engagement, learning and growth.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses innovative platforms to provide accessible care across the full continuum of care, at every stage in a person’s health journey.

Growth and Innovation: We are growing rapidly - Come grow with us and support our expanding mission to make healthcare more accessible.

Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at [e-mail]

About Us

Our mission is to e mpower all people everywhere to live their healthiest lives.