Sr. Talent Acquisition Manager / Client Success Partner

Hudson RPO; Greater Toronto Area; Hybrid; CAD 103,000 - 125,000; Full time

Job summary

An established industry player is looking for a driven Talent Acquisition Manager to lead strategic talent solutions for a key client. This hybrid role involves managing recruitment operations, fostering strong partnerships, and ensuring exceptional recruitment experiences. You will oversee a high-performing team, align talent acquisition with business goals, and champion diversity throughout the recruitment lifecycle. Join a growing global organization that values innovation and performance, and make a tangible impact on the company's success while enjoying a flexible work model.

Benefits

Flexible Work Model

Ongoing Development

Mentorship Opportunities

Career Progression

Diversity and Inclusion Initiatives

Qualifications

• 5+ years in talent acquisition or recruitment operations.
• Experience in managing client relationships and recruiting teams.

Responsibilities

• Manage recruitment operations across Ontario and Quebec.
• Develop and execute talent acquisition strategies.

Skills

Talent Acquisition

Client Relationship Management

Recruitment Operations

Data Analysis

Stakeholder Management

Education

Bachelor's Degree

Tools

Recruitment Metrics Tools

Job description

Sr. Talent Acquisition Manager / Client Success Partner

Sr. Talent Acquisition Manager / Client Success Partner

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Talent Acquisition Manager / Client Success Partner (Hybrid /Mississauga, ON)

Location: Mississauga, Ontario (Hybrid – 2–3 days/week on-site with client)

Company: Hudson RPO

Overview

Hudson RPO is seeking a driven and relationship-focused Talent Acquisition Manager / Client Success Partner to lead and deliver strategic talent solutions for one of our key pharmaceutical clients based in Mississauga. In this hybrid role, you’ll work on-site 2–3 days per week with the client, fostering strong partnerships, managing delivery teams, and ensuring an exceptional recruitment experience.

As the face of Hudson RPO to the client, you'll act as both a strategic advisor and operational partner, aligning talent acquisition delivery with business goals while driving client satisfaction and long-term success.

Key Responsibilities

• Manage recruitment operations across Ontario and Quebec, overseeing a high-performing team of onsite and remote recruiters.
• Specializing in filling complex and hard-to-fill roles across various functions and industries. Demonstrated strong understanding of the RPO (Recruitment Process Outsourcing) business model and client delivery expectations.
• Served as the primary point of contact for daily client engagement and talent delivery operations.
• Built trusted relationships with client stakeholders to align recruitment strategies with evolving business priorities.
• Developed and executed talent acquisition strategies and proactive pipeline planning.
• Partnered with client HR and business leaders to forecast hiring volumes and identify skill and workforce gaps.
• Managed performance metrics, KPIs, and SLAs to ensure timely, high-quality hiring outcomes.
• Provided regular reporting and recruitment dashboards to internal and client leadership teams.
• Acted as a strategic advisor, offering solutions for workforce planning, talent challenges, and process optimization.
• Collaborated with Hudson RPO teams across North America and globally to ensure seamless, integrated service delivery.
• Championed diversity, equity, and inclusion throughout the recruitment lifecycle, reflecting Hudson RPO’s core values.

Requirements

• 5+ years of experience in talent acquisition, client delivery, or recruitment operations, ideally in a managed service or RPO model.
• Experience managing client relationships and recruiting teams, with a strong ability to influence and collaborate.
• Knowledge of the pharmaceutical, healthcare, or life sciences sector is a strong asset.
• Proven success in a client-facing role, with a passion for building lasting partnerships.
• Data-driven mindset, comfortable with recruitment metrics and reporting tools.
• Ability to manage competing priorities in a fast-paced, hybrid working environment.
• Excellent communication, stakeholder management, and team leadership skills.

Why Join Hudson RPO?

• Collaborate with some of the world’s leading brands in a trusted advisor role.
• Enjoy a flexible hybrid work model, with regular face time with the client and supportive remote team infrastructure.
• Be part of a growing global organization where innovation, diversity, and performance are at the heart of everything we do.
• Access ongoing development, mentorship, and career progression within a forward-thinking RPO model.

At Hudson RPO, we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our employees, clients, and our community. We are proud to be an equal opportunity workplace and commit to fairness and equality for all employees and applicants.

This includes race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, neurodiversity, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Why Join Us: This is an exceptional opportunity to work within a highly regarded organization and recruitment function. You will become a trusted advisor to the business, supporting its growth while making a tangible impact on the company’s success. As part of a collaborative and growing team of recruiters, you’ll have the opportunity to share best practices and continuously improve recruitment processes, all while working with a well-established brand.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting

• Industries

  Staffing and Recruiting and Pharmaceutical Manufacturing

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