Sr Project Manager - Technology

Carlos Goncalves; Toronto; On-site; CAD 92,000 - 107,000; Full time

Benefits offered by this job

Hybrid work model

Comprehensive benefits

Three weeks' vacation

Job summary

Carlos Goncalves is seeking a Senior Technology Project Manager to lead IT program delivery in a hybrid Toronto setting. The role requires strong leadership, strategic planning, and hands-on execution to keep projects on time, within scope and budget.

You will mentor teams, manage risks, and report to senior leadership on progress and outcomes. The ideal candidate has 10+ years in IT, PMP certification, and hands-on experience with CRM/Salesforce, ERP, and PMO processes.

Qualifications

• 10+ years IT experience with progression to PM
• 6+ years in IT Program/Project Management
• PMI-PMP certification required
• Experience with CRM/Salesforce and ERP systems
• Experience with PMO processes and PMI methodologies
• Experience with large digital transformation initiatives
• Strong SDLC and Agile/Scrum knowledge
• Vendor and business relationship management experience
• Proven cross-functional leadership and stakeholder communication

Responsibilities

• Lead and deliver complex technology programs within the PMO framework.
• Develop detailed project plans with timelines, milestones, and resource plans.
• Identify and mitigate risks; monitor progress and budget compliance.
• Mentor project team members and promote PM best practices.
• Prepare program reports and dashboards for senior leadership.
• Coordinate cross-functional teams and manage change effectively.

Skills

PM leadership

Stakeholder management

Strategic planning

Risk management

Mentoring

Education

Undergraduate degree in CS/Business/HIM/Health Informatics/BA

Tools

MS Project

Smartsheet

JIRA

Salesforce

Job description

Senior Technology Project Manager

Our client is a Professional Association, in the medical field - a member-driven non profit organization with ~350 employees.

They are seeking a senior IT Project Manager to join their IT PMO team to successfully lead and deliver critical technology projects.

Role is hybrid work - currently 2-3 days in-office, rest of week work from home.

Location is mid town central Toronto - on Bloor St - near TTC.

Compensation: $92-107k base salary, plus bonus, DC pension plan, comprehensive benefits, and three weeks' vacation and other benefits.

Job summary

The Senior Technology Project Manager is responsible for leading the successful delivery of complex technology programs and projects that support organizational priorities. This role requires strong project leadership, strategic planning, and hands on execution to ensure initiatives are completed on time, within scope, and within budget. The Senior Project Manager will collaborate with cross‑functional teams, stakeholders, and senior management to align technology solutions with business needs.

Key responsibilities include developing and managing project plans, monitoring progress, identifying and mitigating risks, and ensuring compliance with organizational standards and TPMO processes. The Senior Technology Project Manager will also mentor and guide project team members, fostering collaboration and adherence to best practices in project management.

How you will make a difference

• Project/program oversight and governance – Overseeing the performance of IT program and project management activities, including project design, scheduling, budgeting, and execution. Develop and implement strategies, goals, and objectives to ensure project prioritization aligns with business needs. Create detailed project plans with timelines, milestones, and resource allocation. Act as the primary point of escalation, ensuring risks are identified, mitigated, and resolved effectively.
• Business analysis – Leading and facilitating project related business analysis by collaborating with stakeholders to assess operations, technology needs, and goals. Conducting research and analyses, recommending solutions, and defining technology strategies. Translating business requirements into documentation, functional designs, and implementing roadmaps to support project execution.
• Project delivery and resource management – Leading the execution of IT projects, ensuring alignment with organizational objectives, resource availability, and project timelines. Managing and maintaining resource planning and coordinate recruitment or assignment of resources to support the IT Operating Plan.
• Project leadership and project team development – Leading, coaching, and developing project team members to enhance project management capabilities. Providing mentorship and guidance to IT staff and stakeholders on project management methodologies and best practices. Collaborating with project managers, team leads, and stakeholders to ensure seamless coordination and execution.
• Reporting and stakeholder communication – Preparing and presenting program reports and dashboards to stakeholders and senior leadership. Providing insights into project status, resource utilization, risks, and performance against established targets.
• Quality assurance and continuous improvement – Monitoring project progress and adjusting as necessary to ensure successful delivery. Implementing and maintaining quality assurance processes to ensure all deliverables meet the required standards and specifications. Conducting regular reviews and audits to drive ongoing improvements.

Requirements that are important to us

• Undergraduate Degree in Computer Science, Business Commerce, Health Information Management, Health Informatics, Business Administration or equivalent.
• Ten+ years in IT, ideally start in a technical hands‑on role or in a business analyst role then work up to project management.
• Six+ years of IT Program/Project Management experience, including leading large-scale digital transformation initiatives and working with PMO processes and standard PMI project management methodologies. Project Management Professional (PMP)
• Two to three years of experience with project controls on major Technology projects, including scheduling, financial reporting and controls, budgeting, forecasting, and estimating. ($500k to $2+MM projects)
• A minimum 3 years of experience in a project leadership role, demonstrating responsibility for guiding cross‑functional teams, driving decision‑making, communicating a clear vision, managing change, and ensuring successful project delivery.
• Experience in CRM & Salesforce, ERP, COTS, and Project Management tools like MS Project, Smartsheet, JIRA
• Project Management Professional (PMP) is required
• Project Management Professional (PMP)
• The following are considered asset designations/certifications/licenses:
• Program Management Professional (PgMP), PRINCE2
• Agile Certification
• Prosci Change Management
• LEAN/Lead Kaizen/Design Thinking/Six Sigma
• Information Technology Infrastructure Library (ITIL)
• CBAP
• Strong understanding of systems development lifecycle (SDLC), Unified Process, Agile/Scrum, change management, and technology adoption practices
• Experience delivering IT system development and integration projects, including platforms such as Microsoft tech stack (e.g., CRM, Smartsheet)
• Familiarity with PMO frameworks and standard project management methodologies (e.g., PMI)
• Proven ability to work collaboratively across technical teams and diverse stakeholder groups
• Experience with business relationship management and vendor management
• Proficient in business analysis, including documentation and requirements gathering techniques

Tech Stack

MS Office / M365; MS Azure Cloud, OneDrive, SharePoint; COTS; MS Dynamics 365 ERP; Salesforce CRM; LAN, WAN, Telecom/Telephony/VoIP; CoPilot / AI ChatBots / AI Agents; Cybersecurity/ IAM/ SOC, in‑house member mgnt system/Oracle RDBMS, Smartsheets