Sr. Field Property Claims Specialist

Allstate Insurance Company; Calgary; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance company is seeking a Senior Property Field Claim Specialist in Calgary. This role involves investigating and settling large loss residential property claims. The position offers a hybrid work environment and emphasizes customer service and communication skills.

Benefits

Flexible Work Arrangements

Employee discounts

Good Office program

Student Loan Payment Matching Program

Comprehensive Retirement Savings Program

Annual Wellness allowance

Tuition Reimbursement

Qualifications

• Minimum 5 years’ experience adjusting residential property claims.
• Strong verbal and written communication skills.
• Experience handling large loss residential property claims.

Responsibilities

• Investigate and settle property claims throughout Calgary.
• Interpret insurance policy wordings and determine coverage.
• Provide prompt and equitable settlement of claims.

Skills

Communication

Customer Service

Education

CIP designation

Tools

Symbility

Exactimate

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Our team is growing, and we are actively looking to hire Senior Property Field Claim Specialist to join our team! Reporting to the Manager, Property Claims, you will be responsible to investigate, assess and settle large loss residential property claims for Allstate Insurance Company of Canada in the Calgary, Alberta area. This position will work from a home office.

Who is Allstate :

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands" promise.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation : Hybrid

Benefits to joining Allstate

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Tuition Reimbursement
• Working within the community and giving back!

Accountabilities :

• Investigate and settle property claims throughout the Calgary and surrounding area;
• Interpret insurance policy wordings as well as determine policy coverage and reserves;
• Investigate and analyze the clientele’s coverage;
• Provide prompt and equitable settlement of claims while exercising superior customer service for policyholders;
• Work together with customers as well as vendors to bring a file to completion providing both sides with a resolution;
• Advise distribution partner on possible coverage opportunities if applicable;
• Other tasks as required.

Qualifications :

• A minimum 5 years’ experience adjusting residential property claims or working in a relevant property claims role.
• Completion of CIP designation or desire to obtain is preferred.
• Experience in complex claim investigation.
• Strong verbal and written communication skills with a commitment to providing outstanding customer service.
• Experience handling large loss residential property claims would be a definite asset.
• Experience adjusting auto claims would be considered an asset.
• Completion of the IICRC (Institute of Inspection, Cleaning and Restoration Certification) or the HAAG Certification is considered an asset.
• Experience working with property estimating programs such as Symbility and / or Exactimate is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.