Sr. Field Property Claims Specialist

Allstate Northern Ireland Limited; Calgary; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Property Field Claims Specialist to join their growing team. This role involves investigating and settling large loss residential property claims while delivering exceptional customer service. With a focus on collaboration, you will work closely with clients and vendors to ensure resolutions are achieved efficiently. This innovative firm values teamwork and aims to protect families from life's uncertainties, offering a hybrid work environment that allows for flexibility. If you have a passion for claims management and a commitment to excellence, this opportunity is perfect for you.

Qualifications

• Minimum 5 years’ experience in residential property claims adjusting.
• Strong communication skills and commitment to customer service.

Responsibilities

• Investigate and settle property claims in Calgary area.
• Provide prompt and equitable settlement of claims.

Skills

Verbal Communication

Written Communication

Customer Service

Claim Investigation

Policy Interpretation

Education

CIP designation

Tools

Symbility

Exactimate

Job description

Sr. Field Property Claims Specialist

Sr. Field Property Claims Specialist

Apply remote type Hybrid locations Alberta Office - Calgary time type Full time posted on Posted 2 Days Ago job requisition id R14535

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs.

Job Description

Our team is growing, and we are actively looking to hire Senior Property Field Claim Specialist to join our team! Reporting to the Manager, Property Claims, you will be responsible to investigate, assess and settle large loss residential property claims for Allstate Insurance Company of Canada in the Calgary, Alberta area. This position will work from a home office.

Role Designation: Hybrid

Accountabilities:

• Investigate and settle property claims throughout the Calgary and surrounding area;
• Interpret insurance policy wordings as well as determine policy coverage and reserves;
• Investigate and analyze the clientele’s coverage;
• Provide prompt and equitable settlement of claims while exercising superior customer service for policyholders;
• Work together with customers as well as vendors to bring a file to completion providing both sides with a resolution;
• Advise distribution partner on possible coverage opportunities if applicable;
• Other tasks as required.

Qualifications:

• A minimum 5 years’ experience adjusting residential property claims or working in a relevant property claims role.
• Completion of CIP designation or desire to obtain is preferred.
• Experience in complex claim investigation.
• Strong verbal and written communication skills with a commitment to providing outstanding customer service.

Bonus qualification:

• Experience handling large loss residential property claims would be a definite asset.
• Experience adjusting auto claims would be considered an asset.
• Completion of the IICRC (Institute of Inspection, Cleaning and Restoration Certification) or the HAAG Certification is considered an asset.
• Experience working with property estimating programs such as Symbility and/or Exactimate is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.