Sr. Field Property Claims Specialist

Allstate Canada; Calgary; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

Allstate Canada is seeking a Senior Property Field Claim Specialist to investigate and settle large residential property claims. This remote-based role requires strong communication skills and at least 5 years of relevant experience. Join a leading insurer committed to employee support and community engagement.

Benefits

Flexible Work Arrangements

Employee discounts on insurance

Office equipment allowance

Student Loan Payment Matching

Retirement Savings with employer contributions

Wellness allowance

Tuition Reimbursement

Qualifications

• At least 5 years of residential property claims experience.
• Strong communication skills and customer service commitment.

Responsibilities

• Investigate and settle property claims in Calgary and surrounding areas.
• Provide prompt, equitable claims settlement and excellent customer service.

Skills

Communication

Customer Service

Education

CIP designation

Tools

Symbility

Exactimate

Job description

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At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For over 90 years, our innovative drive has kept us ahead of our customers’ evolving needs, from advocating for seat belts and air bags to leading in pricing sophistication, telematics, and device and identity protection.

Job Description

Our team is growing, and we are actively hiring a Senior Property Field Claim Specialist to join us! Reporting to the Manager, Property Claims, you will investigate, assess, and settle large residential property claims for Allstate Insurance of Canada in Calgary, Alberta. This position is remote-based.

Who is Allstate

Allstate Insurance of Canada is a leading home and auto insurer committed to prevention and protection. Named a Best Employer in Canada for nine consecutive years, we support our employees and foster an inclusive culture. We actively contribute to communities through charitable partnerships, employee giving, and volunteering. Serving Canadians since 1953, our promise is "You’re in Good Hands."

Our culture emphasizes Opportunity, Flexibility, Community, Diversity, and Family, ensuring employees feel valued, grow personally and professionally, and enjoy their work.

Role Designation

Hybrid

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, among others)
• Office equipment allowance (up to $400)
• Student Loan Payment Matching
• Retirement Savings with employer contributions
• Wellness allowance
• Tuition Reimbursement

Job Responsibilities

• Investigate and settle property claims in Calgary and surrounding areas
• Interpret policy wordings and determine coverage and reserves
• Analyze client coverage
• Provide prompt, equitable claims settlement and excellent customer service
• Collaborate with customers and vendors to resolve claims
• Advise partners on coverage opportunities
• Perform other related tasks

Qualifications

• At least 5 years of residential property claims experience or relevant property claims role
• Completion of CIP designation or willingness to obtain it (preferred)
• Experience with complex claim investigations
• Strong communication skills and customer service commitment

Bonus Qualifications

• Experience handling large residential loss claims
• Auto claims adjusting experience
• Certifications like IICRC or HAAG
• Experience with property estimating software such as Symbility or Exactimate

Allstate Canada Group supports workplace accommodations. If needed, please inform us to discuss your requirements.

Joining us is more than a job—it's a chance to elevate your skills, challenge norms, and impact the future positively. We foster a flexible, inclusive environment recognized with several diversity awards, empowering everyone to lead, innovate, and give back.

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Field Specialist • Calgary, AB, Canada