Sr. Desktop Support Analyst

people to go; Toronto; On-site; CAD 65,000 - 80,000; Full time

Benefits offered by this job

Dental care

Extended health care

Vision care

Life and disability insurance

Paid time off

Tuition reimbursement

On-site parking

Job summary

Amico Clinical Solutions & Amico Mobility Solutions is seeking a Marketing & Contracts Coordinator to support both divisions from Richmond Hill, Ontario. The role focuses on end-to-end marketing lifecycle management and contract administration to empower the sales team.

You will collaborate with cross-functional teams, manage multiple priorities, and own marketing materials, product assets, and launches, with a strong emphasis on detail and timelines.

Qualifications

• 1–3 years of experience in marketing coordination, sales support, contracts administration, or a similar fast-paced environment.
• Exceptional organizational skills with proven ability to manage multiple projects, deadlines, and competing priorities.
• Strong written and verbal communication skills with a high level of professionalism.
• Demonstrated attention to detail and commitment to accuracy.
• Ability to take direction, receive feedback constructively, and execute independently with minimal supervision.
• Proactive mindset with strong ownership and accountability.
• Demonstrated passion for learning about new products and the ability to quickly absorb technical product knowledge.
• Advanced proficiency in Microsoft Office, particularly Word and Excel.

Responsibilities

• Own the full lifecycle of marketing initiatives – from concept development and internal coordination through final delivery and execution.
• Lead the creation and revision of marketing materials (brochures, spec sheets, manuals, product assets).
• Drive product launches, trade shows, and sales-driven marketing initiatives, ensuring timelines and approvals are met.
• Take full ownership of photoshoots and videoshoots – including planning, scripting, storyboarding, scheduling, cross-functional coordination, and internal approvals.
• Serve as the primary liaison between Sales and internal departments to bring marketing requests to execution efficiently and professionally.
• Manage the complete contract lifecycle – from initial receipt and review through redlining, negotiation coordination, submission, and final execution.
• Lead RFP and prequalification submissions, coordinating across departments to gather required documentation and ensure accuracy.
• Maintain organized records, ensure compliance, and drive deadlines to completion.

Skills

Marketing coordination

Sales support

Contracts administration

Attention to detail

Microsoft Office

Education

Bachelor’s degree in Marketing

Tools

Microsoft Office

Excel

Job description

Marketing & Contracts Coordinator – Sales Support Department
Location: Richmond Hill, Ontario
Job Type: Full-time, In-Person
Company: Amico Clinical Solutions & Amico Mobility Solutions
Department: Sales Support
Reports To: Sales Support Manager
Salary: CA$65,000.00–CA$80,000.00 yearly

Company Overview

Amico Clinical and Amico Mobility are divisions of Amico Group of Companies, a North American leader in medical equipment manufacturing and healthcare solutions. We support hospitals, long-term care facilities, and healthcare providers with high-quality clinical infrastructure and patient mobility products designed to improve safety and care delivery.

Position Overview

We are seeking a proactive and highly organized Marketing & Contracts Coordinator to support both divisions. Reporting to the Sales Support Manager, this role is responsible for the full lifecycle management of marketing initiatives and contracts, ensuring seamless execution that enables our sales team to perform at a high level.

Success in this role requires exceptional attention to detail, strong initiative, and the ability to manage multiple priorities in a structured, deadline-driven environment. The ideal candidate is professional, accountable, and confident taking ownership while directly supporting sales representatives and cross-functional teams. This role is best suited for a self-starter who thrives in a high-expectation environment and takes pride in ownership, follow-through, and results.

Key Responsibilities

• Own the full lifecycle of marketing initiatives – from concept development and internal coordination through final delivery and execution.
• Lead the creation and revision of marketing materials (brochures, spec sheets, manuals, product assets).
• Drive product launches, trade shows, and sales-driven marketing initiatives, ensuring timelines and approvals are met.
• Take full ownership of photoshoots and videoshoots – including planning, scripting, storyboarding, scheduling, cross-functional coordination, and internal approvals.
• Serve as the primary liaison between Sales and internal departments to bring marketing requests to execution efficiently and professionally.

Contract & Commercial Management

• Manage the complete contract lifecycle – from initial receipt and review through redlining, negotiation coordination, submission, and final execution.
• Lead RFP and prequalification submissions, coordinating across departments to gather required documentation and ensure accuracy.
• Maintain organized records, ensure compliance, and drive deadlines to completion.

Additional responsibilities may be assigned as required to support the Sales Support function and broader business objectives.

Qualifications & Experience Required

• 1-3 years of experience in marketing coordination, sales support, contracts administration, or a similar fast-paced environment.
• Exceptional organizational skills with proven ability to manage multiple projects, deadlines, and competing priorities simultaneously.
• Strong written and verbal communication skills with a high level of professionalism.
• Demonstrated attention to detail and commitment to accuracy.
• Ability to take direction, receive feedback constructively, and execute independently with minimal supervision.
• Proactive mindset with strong ownership and accountability.
• Demonstrated passion for learning about new products and the ability to quickly absorb technical product knowledge.
• Advanced proficiency in Microsoft Office, particularly Word and Excel.

Preferred

• Bachelor’s degree in Marketing, Business, Communications, or related field.
• Experience supporting or leading product launches from planning through execution.
• Experience reviewing or coordinating contracts, RFPs, or commercial documentation.
• Strong technical aptitude and comfort working within corporate software environments (Microsoft 365, shared drives, project management tools, internal systems).
• Experience supporting sales teams in a manufacturing or healthcare environment.
• Experience working cross-functionally with multiple internal departments.

Compensation & Benefits

• Dental care
• Extended health care
• Vision care
• Life and disability insurance
• Paid time off
• Tuition reimbursement
• On-site parking

Salary: $40,000-$55,000

*Salary will be determined based on experience, skills, and qualifications.
*Only selected candidates will be contacted.
*This is an active vacancy and are looking to fill the role as soon as possible.

For more information, please visit: https://www.amico.com/