Sr. Business Systems Analyst

Canadian Imperial Bank of Commerce; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading bank in Canada seeks a Business Systems Consultant to join their Product Intake Team within Capital Markets Technology. The role involves conducting impact assessments, creating user stories, and leading knowledge-sharing sessions to enhance client experiences. Candidates should have a degree in a relevant field and experience in Financial Services, particularly in Capital Markets.

Benefits

Competitive salary and incentive pay

Health benefits and pension plan

Employee share purchase plan

Paid day off for personal growth

Qualifications

• 2+ years as a Business Systems Consultant in Financial Services.
• Proficient with SQL/Database queries.
• Experience with Agile/Scrum projects.

Responsibilities

• Conduct impact assessments and communicate root cause analysis.
• Create user stories and bug fixes for the RRS backlog.
• Lead knowledge-sharing sessions and mentor team members.

Skills

Agile Methodology

Business Analytics

Business Systems

Microsoft Excel

Education

Degree in Computer Science, Business, or related field

Tools

Azure DevOps

Jira

Confluence

Elasticsearch

Tableau

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As part of the Product Intake Team within Capital Markets Technology, you will conduct effective impact assessments of triage items and communicate to our partners your root cause analysis and recommendations for remediation. You will create user stories and bug fixes that will be added to the RRS backlog. You will lead in knowledge-sharing sessions with RRS members and be open to teaching colleagues and business partners aspects of RRS's architecture, processes, and functionality. You will ideate and collaborate with a diverse team to create and set up flexible, innovative solutions that deliver a best-in-class client experience.

At CIBC, we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1 day per week on-site, while other days will be remote.

How you'll succeed

• Understanding and documenting requirements: Work closely with business partners to gather complicated business requirements and facilitate solution design discussions to ensure you meet project needs. Create strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.
• Solution design: Assemble client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.
• Leading and mentoring: Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

Who you are

• You can demonstrate experience with: 2+ years working as a Business Systems Consultant, preferably within the Financial Services industry (ideally Capital Markets) with an emphasis on stakeholder relationship management. You are proficient with SQL/Database queries and have previously supported Agile/Scrum based projects. Ideally, you have excellent documentation skills, a collaborative mindset, the flexibility to support testing as needed, and thrive in a fast-paced environment. Assets include: Practical experience with Derivatives, Foreign Exchange, and supporting a Capital Markets client group. Experience with Azure DevOps, Jira/Confluence, Elasticsearch, and Tableau is also beneficial.
• You put our clients first: You engage with purpose to find the right solutions. You go the extra mile because it’s the right thing to do.
• You give meaning to data: You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• You're inspired by collective success: You know that teamwork can transform a good idea into a great one. You believe an inclusive team that enjoys working together can bring a vision to life.
• Your influence makes a difference: You understand that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You have a degree/diploma in: Computer Science, Business, or a related field. Experience with Agile methodologies and Application and/or Architecture Development is a plus.
• Values matter to you: You bring your authentic self to work and embody our values of trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aim to offer a meaningful career, not just a paycheck.

• Recognition through a competitive salary, incentive pay, banking benefits, health benefits, a defined benefit pension plan, an employee share purchase plan, and MomentMakers, our social, points-based recognition program.
• Innovative spaces and technological tools that facilitate collaboration and solution creation for our clients.
• A supportive culture where you can pursue your ambitions, including initiatives like Purpose Day— a paid day off dedicated to your growth and development.

What you need to know

• CIBC is committed to creating an inclusive environment. If you need accommodations, please contact [e-mail]

• You must be legally eligible to work at the specified location(s) and have the necessary permits if applicable.

• We may ask you to complete assessments and skills tests to better understand your capabilities and provide you with more information about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Agile Methodology, Business Analytics, Business Systems, Microsoft Excel