Sr. BSA - Data Governance
S.I. Systems Ltd.
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Job summary
S.I. Systems Ltd. is seeking a Senior Business Analyst to join the enterprise technology group, focusing on ServiceNow CSDM, ITAM, and CMDB.
You will work across business, technology, data governance, and service-management teams to define requirements and improve data quality. Ideal candidates bring 7+ years of BA experience in financial services or large enterprises, with strong ServiceNow, ITAM/CMDB, and data governance expertise.
Qualifications
- 7+ years of experience as a Business Analyst in large enterprises or regulated industries.
- Demonstrated ServiceNow experience focused on ITAM, CMDB, and CSDM initiatives.
- Experience with data governance tools and platforms (Informatica, Collibra, Purview, Alation).
- Strong requirements gathering, analysis, and documentation skills; able to translate business needs into data governance requirements.
Responsibilities
- Support the enterprise implementation and adoption of ServiceNow CSDM with a focus on ITAM, CMDB, and service data.
- Collaborate with stakeholders across Technology & Operations to map processes, assets, and data relationships.
- Elicit, analyze, and document business, functional, and data requirements for ServiceNow ITAM, CMDB, and CSDM projects.
- Document relationships between business services, applications, CIs, IT assets, and infrastructure.
- Assess current CMDB and asset data for gaps and quality issues; define future-state data structures and governance models.
- Partner with data governance teams to establish data definitions, ownership, stewardship, lineage, metadata, and standards.
Skills
Tools
Job description
Our client is seeking a Senior Business Analyst to join an enterprise technology group supporting multiple areas across Technology & Operations (T&O). The technology group is currently undertaking an enterprise-wide implementation of the ServiceNow Common Service Data Model (CSDM), with a particular focus on IT Asset Management (ITAM), CMDB, and establishing consistent enterprise service and asset data.
The successful candidate will bring strong experience working within financial services, enterprise technology, ServiceNow, ITAM/CMDB, and data governance environments. This individual will work across business, technology, architecture, data governance, and service-management teams to define requirements, improve data quality, establish governance, and support the adoption of CSDM across the organization.
The organization is also transitioning its enterprise data-catalog capabilities from Informatica to Alation. Experience with enterprise data catalog and metadata-management platforms such as Informatica, Alation, Collibra, or Microsoft Purview would be highly valuable.
- Support the enterprise implementation and adoption of ServiceNow CSDM, with a primary focus on IT Asset Management (ITAM), CMDB, and service data.
- Work with stakeholders across T&O to understand current-state processes, systems, applications, technology assets, services, and data relationships.
- Gather, analyze, document, and validate business, functional, and data requirements related to ServiceNow ITAM, CMDB, and CSDM.
- Support the definition and documentation of relationships between:
- Business services
- Applications
- Configuration items (CIs)
- IT assets
- Infrastructure
- Business capabilities
- Supporting technology components
- Analyze current-state CMDB and asset information and identify gaps, inconsistencies, duplication, and data-quality issues.
- Help define future-state processes, data structures, ownership models, and governance practices aligned with CSDM.
- Work with data governance teams to establish and maintain:
- Data definitions and business terminology
- Data ownership and stewardship
- Data-quality requirements
- Data lineage and relationships
- Metadata requirements
- Data standards and controls
- 7+ years of experience as a Business Analyst, preferably within a large enterprise or financial services organization.
- Strong experience working within financial services, banking, insurance, wealth management, or another complex regulated environment.
- Demonstrated experience supporting ServiceNow, particularly IT Asset Management (ITAM), CMDB (configuration management database), and/or CSDM (common service data model) initiatives.
- Experience with data governance - tools (informatica, collibra, purview, alation)
- Strong experience gathering, analyzing, documenting, and validating complex business and technology requirements.
- Experience with data analysis, data mapping, data relationships, and data-quality analysis.
- Strong stakeholder-management and workshop-facilitation skills.
Experience with enterprise data catalog, metadata management, or data governance platforms is highly desirable.
Relevant tools include:
- Informatica
- Alation
- Collibra
- Microsoft Purview
- Other enterprise data catalog or metadata-management platforms
Experience supporting a data catalog migration or implementation, particularly a transition from Informatica to Alation, would be an asset.
The candidate should understand concepts such as metadata, data ownership, stewardship, data lineage, business glossary, data classification, data quality, and data discovery.
ServiceNow experience is a key requirement for this position.
The primary focus will be on IT Asset Management (ITAM) and the relationship between IT assets, CMDB, and the Common Service Data Model (CSDM).
Candidates should ideally have experience with:
- ServiceNow ITAM
- ServiceNow CMDB
- CSDM
- Data quality within CMDB
- CSDM data structures and governance
Direct ServiceNow CSDM implementation or adoption experience is highly preferred.
- Experience with ServiceNow ITAM, CMDB, and CSDM implementations.
- Experience with ServiceNow modules such as ITSM, ITOM, APM, or Service Portfolio Management.
- Experience with Informatica, Alation, Collibra, Microsoft Purview, or similar data catalog platforms.
- Experience supporting a migration between enterprise data catalog platforms.
- Knowledge of enterprise data governance frameworks and practices.
Our client is seeking a Senior Business Analyst to join an enterprise technology group supporting multiple areas across Technology & Operations (T&O). The technology group is currently undertaking an enterprise-wide implementation of the ServiceNow Common Service Data Model (CSDM), with a particular focus on IT Asset Management (ITAM), CMDB, and establishing consistent enterprise service and asset data.
The successful candidate will bring strong experience working within financial services, enterprise technology, ServiceNow, ITAM/CMDB, and data governance environments. This individual will work across business, technology, architecture, data governance, and service-management teams to define requirements, improve data quality, establish governance, and support the adoption of CSDM across the organization.
The organization is also transitioning its enterprise data-catalog capabilities from Informatica to Alation. Experience with enterprise data catalog and metadata-management platforms such as Informatica, Alation, Collibra, or Microsoft Purview would be highly valuable.
- Support the enterprise implementation and adoption of ServiceNow CSDM, with a primary focus on IT Asset Management (ITAM), CMDB, and service data.
- Work with stakeholders across T&O to understand current-state processes, systems, applications, technology assets, services, and data relationships.
- Gather, analyze, document, and validate business, functional, and data requirements related to ServiceNow ITAM, CMDB, and CSDM.
- Support the definition and documentation of relationships between:
- Business services
- Technology services
- Applications
- Configuration items (CIs)
- IT assets
- Infrastructure
- Business capabilities
- Supporting technology components
- Analyze current-state CMDB and asset information and identify gaps, inconsistencies, duplication, and data-quality issues.
- Help define future-state processes, data structures, ownership models, and governance practices aligned with CSDM.
- Work with data governance teams to establish and maintain:
- Data definitions and business terminology
- Data ownership and stewardship
- Data-quality requirements
- Data lineage and relationships
- Metadata requirements
- Data standards and controls
- 7+ years of experience as a Business Analyst, preferably within a large enterprise or financial services organization.
- Strong experience working within financial services, banking, insurance, wealth management, or another complex regulated environment.
- Demonstrated experience supporting ServiceNow, particularly IT Asset Management (ITAM), CMDB (configuration management database), and/or CSDM (common service data model) initiatives.
- Experience with data governance - tools (informatica, collibra, purview, alation)
- Strong experience gathering, analyzing, documenting, and validating complex business and technology requirements.
- Experience with data analysis, data mapping, data relationships, and data-quality analysis.
- Strong stakeholder-management and workshop-facilitation skills.
Experience with enterprise data catalog, metadata management, or data governance platforms is highly desirable.
Relevant tools include:
- Informatica
- Alation
- Collibra
- Microsoft Purview
- Other enterprise data catalog or metadata-management platforms
Experience supporting a data catalog migration or implementation, particularly a transition from Informatica to Alation, would be an asset.
The candidate should understand concepts such as metadata, data ownership, stewardship, data lineage, business glossary, data classification, data quality, and data discovery.
ServiceNow experience is a key requirement for this position.
The primary focus will be on IT Asset Management (ITAM) and the relationship between IT assets, CMDB, and the Common Service Data Model (CSDM).
Candidates should ideally have experience with:
- ServiceNow ITAM
- ServiceNow CMDB
- CSDM
- Data quality within CMDB
- CSDM data structures and governance
Direct ServiceNow CSDM implementation or adoption experience is highly preferred.
- Experience with ServiceNow ITAM, CMDB, and CSDM implementations.
- Experience with ServiceNow modules such as ITSM, ITOM, APM, or Service Portfolio Management.
- Experience with Informatica, Alation, Collibra, Microsoft Purview, or similar data catalog platforms.
- Experience supporting a migration between enterprise data catalog platforms.
- Knowledge of enterprise data governance frameworks and practices.
AI may be used in evaluating candidates.
This posting is for an existing vacancy.
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