Sr. Bilingual Project Manager, Enterprise Implementation

GreenShield; Montreal (administrative region); On-site; CAD 80,000 - 100,000; Full time

Job summary

GreenShield in Montreal is seeking a project leader to develop and execute implementation plans for their Adjudication products and services. The role requires effective coordination with stakeholders and a strong commitment to client expectations.

As part of our diversity and inclusion efforts, we welcome applications from all candidates. Duties include managing project governance, leading teams, and continuous improvement based on client feedback.

Qualifications

• Proven experience in project management and stakeholder communication.
• Ability to manage project risks effectively.
• Strong leadership skills with a focus on relationship building.

Responsibilities

• Develop and execute implementation project plans.
• Manage project governance including communication and documentation.
• Lead project teams to meet client expectations.

Job description

WHO WE'RE LOOKING FOR

• Develops and executes implementation project plans to meet the specific requirements of each opportunity and does so in partnership with internal and external stakeholders.
• Coordinates internal and external resource requirements and monitors deliverables. Identifies, manages, and mitigates implementation project risks.
• Manages overall project governance including stakeholder communication, meeting cadence, meeting facilitation, project documentation, status reporting and risk mitigation.
• Participates in a leadership capacity with leadership, business development, and internal business units in defining project scope and building and executing implementation plans for new clients for all GreenShield Adjudication products and services.
• Leads implementation project teams. Assumes accountability for coordinating the day-to-day and long-term operational aspects of implementation projects and their scope while ensuring client expectations are met.
• Guides stakeholders and manages expectations with respect to Standard Service Delivery Guidelines.
• Defines and collects metrics to determine implementation project progression and whether the deliverables produced are acceptable.
• Ensures implementation project documents are complete, current, and managed appropriately; working with the entire Implementation Team to update as processes change.
• Builds and fosters cooperative and productive relationships with team members, internal/external stakeholders, and client contacts while representing the interests of Green Shield. Interacts with the Management Team to ensure results are achieved.
• Assists in reviewing and developing innovative solutions to support the implementation process.
• Participates in finalist presentations to secure new business when required.
• Participates in continuous improvement by reviewing client feedback, outcomes and best practices to evolve processes and services.
• Lead and/or participate in other corporate or department projects as assigned.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through [e-mail]. Information received relating to accommodation will be addressed confidentially.