Sr Analyst, Platform Operations

Nasdaq; Toronto; Hybrid; CAD 104,573 - 143,613; Full time

Benefits offered by this job

Competitive rewards package

Annual bonus/commission

Equity options

Comprehensive benefits

Job summary

Nasdaq is hiring a Sr. Analyst for Platform Operations in Toronto, focusing on maintaining efficient platform operations. The role includes managing technical operations, supporting application systems, and driving operational excellence through automation.

Candidates should have a Bachelor's degree in Computer Science and 2-3 years of relevant experience, particularly with AWS and Linux. The position offers a hybrid work model, competitive pay between $75,000 and $103,000, and a generous bonus structure.

Qualifications

• 2-3 years of experience in technical operations or application support.
• Hands-on experience with cloud services, strong AWS architecture knowledge.
• Proficient in Linux/Unix environments and container orchestration.

Responsibilities

• Manage day-to-day technical operations and application support.
• Design and deploy changes to existing systems and introduce new solutions.
• Monitor and resolve incidents with accurate operational documentation.

Skills

Technical operations

Application support

Cloud infrastructure

AWS expertise

Linux/Unix proficiency

Scripting and automation tools

CI/CD pipeline design

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

AWS

Kubernetes

Job description

As a Sr. Analyst, Platform Operations reporting to Senior Director, Platform Operations, you'll play a critical role in keeping Nasdaq's platforms running reliably and efficiently - supporting global markets and clients through strong technical operations, incident management, and continuous improvement.

You'll thrive in this role if you're a self-starter who enjoys solving complex operational challenges, works well across teams, and brings a passion for technology and automation to a fast-paced, high-impact environment.

This position will be located in Toronto and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Key Responsibilities

• Manage day-to-day technical operations and application support, ensuring service continuity for internal and external customers.
• Design, plan, and deploy changes to existing systems, driving operational excellence and introducing new solutions.
• Lead and contribute to implementation projects, from requirements through to launch and ongoing improvement.
• Monitor, troubleshoot, and resolve incidents, while maintaining clear and accurate operational documentation and procedures.
• Identify and implement automation and process improvements to enhance how systems are tested, deployed, and maintained.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 2-3 years of experience in technical operations, system administration, application support, or a related area.
• Hands-on experience with cloud infrastructure and services, with strong expertise in AWS architecture.
• Proficiency in Linux/Unix environments and container orchestration platforms.
• Experience with infrastructure-as-code, scripting, and automation tools, as well as CI/CD pipeline design and version control practices.

Nice to Have

• AWS certification(s).
• Experience with Kubernetes-based environments in cloud or hybrid settings.
• Background in DevOps practices within a regulated or financial services environment.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

What We Offer

We're proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq's overall success.

The base pay range for this role is $75,000 - $103,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.