Spécialiste en technologies de l'information (TI) et technologies opérationnelles (TO)

Hitachi; Varennes; Sur place; CAD 85 000 - 105 000; Plein temps

Avantages offerts par ce poste

Competitive health and retirement.

Paid leave and flexible work.

Opportunities to work on innovative...

Résumé du poste

Hitachi Energy Canada Inc. in Varennes, QC, is seeking a Factory IT/OT Specialist to provide on-site support for IT/OT assets, including office and shop floor equipment, collaboration tools, and security systems.

The role covers cybersecurity operational activities and incident response under guidance from global teams. The candidate should have two years of IT support experience, be authorized to work in Canada, and hold an IT qualification or apprenticeship.

Qualifications

• Authorized to work in Canada for Hitachi Energy
• Formal qualification or apprenticeship in information technology
• Two years of professional IT support experience
• Experience with ServiceNow IT Enterprise Platform, Office 365, Windows, iOS, and asset-management tools; ITIL 4 and Lean Six Sigma certifications are a plus
• Proactive, solution-oriented and able to work independently
• Frequent communication with internal and external partners and stakeholders; English and French required for operational requirements

Responsabilités

• Provide desk-side support to end users and IT equipment in collaboration areas
• Provide onsite IT support for factory-owned or managed IT/OT assets
• Support office IT and shop floor IT/OT assets not covered by global OSS technicians
• Perform IT/OT cybersecurity operational activities and first-response tasks
• Identify critical assets that require monitoring and protection
• Install and configure security patches on critical assets
• Report abnormal OT system behavior and raise alerts to incident response teams
• Collaborate with vendors and internal teams to maintain OT systems and implement security measures
• Ensure compliance with external and internal regulations, procedures, and guidelines

Connaissances

IT support

ServiceNow

Office 365

Windows

iOS

Asset management tools

Autonomous / proactive

Formation

Information technology qualification or apprenticeship

ITIL 4 certification

Lean Six Sigma

Outils

ServiceNow IT Enterprise Platform

Microsoft Office 365

Windows

iOS

Asset management tools

Description du poste

Location:

Varennes, Quebec, Canada

Job ID:

R0145207

Date Posted:

2026-09-24

Company Name:

HITACHI ENERGY CANADA INC.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule:

Full time

Remote:

No

Job Description:

***English to follow**

L’Opportunité

En tant que spécialiste des TI/TO de l’usine à Hitachi Energy à Varennes, vous fournirez du soutien sur place pour les actifs de TI/TO détenus et gérés par l’usine. Vous soutiendrez l’équipement de TI et de TO de bureau et d’atelier qui n’est pas pris en charge par les techniciens mondiaux de la SSO, y compris les kiosques, les imprimantes, les salles de conférence et Teams, les machines des fournisseurs, les systèmes de télévision en circuit fermé et de sécurité, les systèmes d’écussons et les scanneurs de matériel MES. Vous effectuerez également des activités opérationnelles de cybersécurité des TI/TO, y compris des tâches de première intervention, l’identification des actifs essentiels, l’installation et la configuration des correctifs de sécurité, le signalement des comportements anormaux des systèmes de TO et de l’ingénieur de procédés de l’usine. Vous travaillerez avec les fournisseurs pour veiller à ce que les correctifs de sécurité et les systèmes de TO soient correctement configurés et entretenus.

Comment vous aurez un impact

• Fournir un soutien administratif aux utilisateurs finaux, à l’équipement de TI, aux logiciels de salle de réunion et à la technologie dans les aires de collaboration partagées.
• Fournir un soutien informatique sur place pour les actifs de TI et de TO détenus ou gérés par l’usine.
• Soutenir les actifs de TI de bureau et de TI/TO de l’atelier qui ne sont pas pris en charge par les techniciens OSS mondiaux, y compris les kiosques, les imprimantes, les salles Teams, les machines des fournisseurs, les systèmes de télévision en circuit fermé et de sécurité, les systèmes d’écussons et les scanneurs de matériel MES.
• Exécuter les activités opérationnelles de cybersécurité des TI et des TO et les tâches de première intervention, y compris enquêter sur les incidents et collaborer avec les équipes de cybersécurité sur le confinement et la correction.
• Déterminer les actifs essentiels de l’usine qui doivent être surveillés et protégés.
• Installer et configurer des correctifs de sécurité sur les actifs essentiels, avec une aide supplémentaire au besoin.
• Signaler les comportements anormaux du système de TO et envoyer des alertes aux équipes d’intervention en cas d’incident lorsque des événements de sécurité sont détectés.
• Collaborer avec les fournisseurs et les équipes internes pour maintenir les systèmes de TO et mettre en œuvre des mesures de sécurité pour les actifs gérés par l’entreprise.
• Veiller au respect des règlements, procédures et lignes directrices externes et internes applicables.

Votre parcours

• Le candidat doit déjà avoir une autorisation de travail qui lui permettrait de travailler pour Hitachi Energy au Canada.
• Qualification officielle ou apprentissage terminé en technologie de l’information.
• Deux années d’expérience professionnelle en soutien informatique.
• Expérience avec ServiceNow IT Enterprise Platform, Microsoft Office 365, Windows, iOS et les outils de gestion des actifs; certification ITIL 4 et Lean Six Sigma, un atout.
• Approche proactive et axée sur les solutions, et capacité à travailler de façon autonome.
• Communication fréquente avec les partenaires internes et externes, les clients et les intervenants situés à l’extérieur du Québec. Connaissance de l’anglais, en plus du français, requise pour répondre aux exigences opérationnelles du poste et assurer une collaboration et un service à la clientèle efficaces.

En savoir plus sur nous

Chez Hitachi Energy, vous aurez accès à des occasions et à des ressources qui soutiennent votre perfectionnement professionnel et votre bien-être.

• Occasions de travailler sur des technologies novatrices qui façonnent l’avenir de l’énergie
• Un environnement collaboratif avec des professionnels expérimentés
• Accès à des plateformes d’apprentissage et à des programmes de perfectionnement professionnel
• Prestations de santé et de retraite concurrentielles
• Congés payés et modalités de travail flexibles

Seuls les candidats sélectionnés seront contactés.

____________________________________

The Opportunity

As a Factory IT/OT Specialist at Hitachi Energy’s Varennes location, you will provide onsite support for factory-owned and managed IT/OT assets. You will support office IT and shop floor IT/OT equipment that is not supported by Global OSS technicians, including kiosks, printers, conference and Teams rooms, vendor machines, CCTV and security systems, badging systems, and MES hardware scanners. You will also perform IT/OT cybersecurity operational activities, including first-response tasks, identifying critical assets, installing and configuring security patches, reporting abnormal OT system behaviour, and implementing security measures under the guidance of global cybersecurity teams and the factory process engineer. You will work with vendors to help ensure security patches and OT systems are properly configured and maintained.

How You’ll Make an Impact

• Provide desk-side support to end users, IT equipment, meeting-room software, and technology in shared collaboration areas.
• Provide onsite computer support for factory-owned or managed IT/OT assets.
• Support office IT and shop floor IT/OT assets not supported by Global OSS technicians, including kiosks, printers, Teams rooms, vendor machines, CCTV and security systems, badging systems, and MES hardware scanners.
• Perform IT/OT cybersecurity operational activities and first-response tasks, including investigating incidents and working with cybersecurity teams on containment and remediation.
• Identify critical factory assets that require monitoring and protection.
• Install and configure security patches on critical assets, with additional assistance when required.
• Report abnormal OT system behaviour and raise alerts to incident response teams when security events are detected.
• Work with vendors and internal teams to maintain OT systems and implement security measures for business-managed assets.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.
• Formal qualification or completed apprenticeship in information technology.
• Two years of professional experience in IT support.
• Experience with ServiceNow IT Enterprise Platform, Microsoft Office 365, Windows, iOS, and asset management tools; ITIL 4 and Lean Six Sigma certification are preferred.
• Proactive and solution-oriented approach, with the ability to work independently.
• Frequent communication with internal and external partners, customers, and stakeholders located outside Quebec. Knowledge of English, in addition to French, is required to fulfill the operational requirements of the role and ensure effective collaboration and client service.

More About Us

At Hitachi Energy, you will have access to opportunities and resources that support your professional development and wellbeing.

• Opportunities to work on innovative technologies shaping the future of energy
• A collaborative environment with experienced professionals
• Access to learning platforms and career development programs
• Competitive health and retirement benefits
• Paid leave and flexible work arrangements

Only Selected candidates will be contacted.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request reasonable accommodations if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi’s Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.