Spécialiste en technologies de l'information (TI) et technologies opérationnelles (TO)

Hitachi Automotive Systems Americas, Inc.

Varennes

On-site

CAD 70,000 - 110,000

Full time

4 days ago

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Benefits offered by this job

Health and retirement benefits

Paid leave

Flexible work arrangements

Job summary

Hitachi Energy Canada Inc. in Varennes, QC, is seeking a Factory IT/OT Specialist to provide onsite support for factory IT/OT assets, including office and shop floor equipment.

The role involves cybersecurity operations, patching, incident reporting, and collaboration with global cybersecurity teams and the factory process engineer. The candidate will work with vendors to maintain OT systems and ensure security patches are properly configured.

Qualifications

Formal qualification or completed apprenticeship in information technology.
Two years of professional IT support experience.
Experience with ServiceNow IT Enterprise Platform, Microsoft Office 365, Windows and asset management tools.
ITIL 4 and Lean Six Sigma certifications are preferred.

Responsibilities

Provide desk-side on-site support for factory IT/OT assets and shared collaboration areas.
Perform IT/OT cybersecurity operational activities and first-response tasks.
Identify critical factory assets to monitor and protect; report incidents to security teams.
Install and configure security patches and coordinate with vendors and global teams.

Skills

IT support

ServiceNow

Office 365

Windows

iOS

Asset management

ITIL 4

Lean Six Sigma

Education

Information technology qualification

Tools

ServiceNow IT Enterprise Platform

Microsoft Office 365

Windows

iOS

Job description

Location: Varennes, Quebec, Canada

Company Name: HITACHI ENERGY CANADA INC.

Job Schedule: Full time Remote: No

Job Description

***English to follow** L'Opportunité En tant que spécialiste des TI/TO de l’usine à Hitachi Energy à Varennes, vous fournirez du soutien sur place pour les actifs de TI/OT détenus et gérés par l’usine. Vous soutiendrez l’équipement de TI et de TO de bureau et d’atelier qui n’est pas pris en charge par les techniciens mondiaux de la SSO, y compris les kiosques, les imprimantes, les salles de conférence et Teams, les machines des fournisseurs, les systèmes de télévision en circuit fermé et de sécurité, les systèmes d’écussons et les scanneurs de matériel MES. Vous effectuerez également des activités opérationnelles de cybersécurité des TI/TO, y compris des tâches de première intervention, l’identification des actifs essentiels, l’installation et la configuration des correctifs de sécurité, le signalement des comportements anormaux des systèmes de TO et de l’ingénieur de procédés de l’usine. Vous travaillerez avec les fournisseurs pour veiller à ce que les correctifs de sécurité et les systèmes de TO soient correctement configurés et entretenus.

The Opportunity As a Factory IT/OT Specialist at Hitachi Energy’s Varennes location, you will provide onsite support for factory-owned and managed IT/OT assets. You will support office IT and shop floor IT/OT equipment that is not supported by Global OSS technicians, including kiosks, printers, conference and Teams rooms, vendor machines, CCTV and security systems, badging systems, and MES hardware scanners. You will also perform IT/OT cybersecurity operational activities, including first-response tasks, identifying critical assets, installing and configuring security patches, reporting abnormal OT system behaviour, and implementing security measures under the guidance of global cybersecurity teams and the factory process engineer. You will work with vendors to help ensure security patches and OT systems are properly configured and maintained. How You'll Make an Impact Provide desk-side support to end users, IT equipment, meeting-room software, and technology in shared collaboration areas. Provide onsite computer support for factory-owned or managed IT/OT assets. Support office IT and shop floor IT/OT assets not supported by Global OSS technicians, including kiosks, printers, Teams rooms, vendor machines, CCTV and security systems, badging systems, and MES hardware scanners. Perform IT/OT cybersecurity operational activities and first-response tasks, including investigating incidents and working with cybersecurity teams on containment and remediation. Identify critical factory assets that require monitoring and protection. Install and configure security patches on critical assets, with additional assistance when required. Report abnormal OT system behaviour and raise alerts to incident response teams when security events are detected. Work with vendors and internal teams to maintain OT systems and implement security measures for business-managed assets. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Your Background Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada. Formal qualification or completed apprenticeship in information technology. Two years of professional experience in IT support. Experience with ServiceNow IT Enterprise Platform, Microsoft Office 365, Windows, iOS, and asset management tools; ITIL 4 and Lean Six Sigma certification are preferred. Proactive and solution-oriented approach, with the ability to work independently. Frequent communication with internal and external partners, customers, and stakeholders located outside Quebec. Knowledge of English, in addition to French, is required to fulfill the operational requirements of the role and ensure effective collaboration and client service. Only Selected candidates will be contacted.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.

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