HCM Implementation Consultant (HR)

Fairygodboss; Toronto; On-site; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Best-in-class benefits

Ongoing training and mentorship

Company-paid volunteer time

Job summary

Fairygodboss is seeking an HCM Sr. Implementation Consultant in Toronto who will leverage analytic and project-management skills to transform client onboarding experiences. The role focuses on understanding clients' needs, providing tailored solutions, and enhancing HCM capabilities.

Join a culture that prioritizes equity and inclusion while delivering best-in-class services. You'll enjoy opportunities for ongoing growth and well-being support from Day 1.

Qualifications

• 5+ years of experience in implementation or business consulting.
• 2+ years of experience in HCM (HR).
• Strong client-relationship skills.
• Demonstrated learning agility and problem-solving ability.

Responsibilities

• Partner with clients to understand their business needs.
• Recommend solutions based on client needs and ADP's offerings.
• Participate in process improvement initiatives.

Skills

Client relationship skills

Analytical skills

Project management skills

Communication skills

Education

College degree or military experience

Tools

Microsoft Office

FinancialForce

Job description

ADP is hiring a HCM Sr. Implementation Consultant (HR).

In this role, you’ll combine analytic and project‑management skills with the ability to simplify complex information, helping clients develop the confidence to use our products with ease. You’ll leverage training programs, service guidelines, and consulting expertise to create exceptional onboarding experiences for each implementation.

What you’ll do (Responsibilities)

• Be a True Partner. You will partner with clients to truly understand their business and related needs, building long‑term trust. You will become the most credible resource, focused on analyzing the client’s existing systems, interface requirements, and business processes.
• Collaborate and Connect. Stay informed and in tune with HCM capabilities, new product features, and functionality challenges that may arise across other work streams. You will be a team player who seeks to understand the business and asks questions to other members of the client project team, sales, and client service.
• Think Like a Client, Act Like an Owner. Recommend and implement appropriate solutions based on unique client needs and ADP’s HCM offerings. Incorporate new processes, tools, and approaches when recommending an ADP solution.
• Create and Innovate. Champion best practices and process improvement. Participate in process‑improvement initiatives and find new ways to enhance the client experience.

To succeed in this role

• You have at least 5 years of experience working in an implementation or business consulting environment.
• You have at least 2 years of experience working in HCM (HR).
• You leverage strong client‑relationship skills, including the ability to influence and guide the client to the best solution.
• You recognize project risks and proactively partner with the team to document and mitigate them.
• You demonstrate learning agility and critical‑thinking skills, applying best‑practice concepts to new implementation situations.
• You have excellent analytical, time‑management, and communication skills (verbal and written).
• A college degree is great but not required. Also, military experience is acceptable and valued.

Preferred qualifications

• Industry expertise and the application of HCM (HR) best practices in client consultation.
• Focus and the ability to work effectively with multiple demands.
• Ability to work independently and as part of a team to accomplish implementation tasks.
• Comfort in a performance‑based, structured environment while demonstrating high ethical standards.
• Proficiency with the latest web technologies and working knowledge of various operating systems.
• Proficiency using Microsoft Office and FinancialForce.
• Highly‑recognized professional certifications such as PMP, PgMP, PHR, SPHR, CCP, CBP, or HCS.

You’ll love working here because you can

• Be yourself. In a culture that values equity, inclusion, and belonging, creating a safe space for diverse perspectives.
• Belong. Join business‑resource groups and connect globally with networks and allies who share common interests.
• Grow your career. Progress in an agile, dynamic environment with many opportunities.
• Continuously learn. Ongoing training, development, and mentorship opportunities.
• Be healthy. Best‑in‑class benefits start Day1, supporting overall well‑being.
• Focus on mental health and well‑being. We provide exceptional service by fostering self‑care and mutual support.
• Help give back. Commit to a lasting, positive impact in the communities we serve.
• Pay it forward. Company‑paid time off for volunteering for causes you care about.

Equality, Diversity, Equity & Inclusion (EEO)

ADP is committed to an inclusive, diverse, and equitable workplace and provides equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectionate or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status, or disability. Hiring decisions are based on ADP’s operating needs and applicant merit, including qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP

ADP conducts business with the highest ethical standards and full compliance with all applicable laws. We expect our people to uphold integrity and behave in a manner that fosters honesty and respect.