Specialist, ServiceNow ITAM (BTS) CCJ1JP00000997

Morson Group; Saskatoon; On-site; CAD 90,000 - 120,000; Full time

Job summary

Cameco is seeking a ServiceNow IT Asset Management (ITAM) Specialist to lead the implementation and ongoing development of ServiceNow SAM Pro. You will configure, automate, and integrate licensing processes, building workflows and acting as the technical SME for software licences.

The role focuses on ensuring configuration fit-for-purpose, automating licence management, and delivering SAM functionality and documentation for the team.

Qualifications

• 3+ years hands-on experience with ServiceNow SAM Pro incl. configuration and implementation.
• Experience configuring software models, entitlements, licence metrics, and reconciliation.
• Strong experience with ServiceNow workflows, automation, and catalogue configuration.
• Experience implementing and troubleshooting SAM integrations.
• Ability to investigate and troubleshoot ServiceNow configuration, data, and backend processing issues.
• Strong understanding of software licensing and Software Asset Management practices.
• Ability to act as a technical SME, guiding licence administrators and translating licensing requirements into ServiceNow configuration.

Responsibilities

• Design and configure ServiceNow SAM Pro capabilities to support software licence management.
• Develop automation and workflows for licence allocation, reclamation, optimisation, and other lifecycle activities.
• Design and build software catalogue items, approvals, and fulfilment workflows.
• Configure and troubleshoot SAM integrations and software data sources.
• Investigate backend configuration, data, and processing issues when SAM results are not working as expected.
• Support software normalization, reconciliation, and compliance calculations.
• Provide technical SME guidance to team members configuring licences and entitlements.
• Recommend configuration improvements that simplify licence management and reduce manual effort.
• Support testing, deployment, and documentation of new SAM functionality.

Skills

ServiceNow SAM Pro

Workflows

Catalogue configuration

Integrations

Troubleshooting

Licence management

Technical SME

Education

ServiceNow CSA

ServiceNow SAM Pro Certification

Tools

ServiceNow

Job description

Role: Specialist, ServiceNow ITAM (BTS)

Location: Saskatoon, SK - 40 hours per week

Duration: December 1, 2026 - November 30, 2027 (12 months)

Job Description

Cameco is seeking a ServiceNow IT Asset Management (ITAM) Specialist to provide technical expertise for the implementation and ongoing development of ServiceNow Software Asset Management Pro (SAM Pro). This role will focus on ensuring the technical configuration is fit for purpose, automating licence management processes, developing workflows and integrations, and providing technical subject matter expertise to the team responsible for managing software licences.

Key Responsibilities

• Design and configure ServiceNow SAM Pro capabilities to support software licence management.

• Develop automation and workflows for licence allocation, reclamation, optimisation, and other lifecycle activities.

• Design and build software catalogue items, approvals, and fulfilment workflows.

• Configure and troubleshoot SAM integrations and software data sources.

• Investigate backend configuration, data, and processing issues when SAM results are not working as expected.

• Support software normalization, reconciliation, and compliance calculations.

• Provide technical SME guidance to team members configuring licences and entitlements.

• Recommend configuration improvements that simplify licence management and reduce manual effort.

• Support testing, deployment, and documentation of new SAM functionality.

Required Skills and Experience

• Minimum 3 years of hands-on experience with ServiceNow SAM Pro, including technical configuration and implementation.

• Experience configuring software models, entitlements, licence metrics, and reconciliation.

• Strong experience with ServiceNow workflows, automation, and catalogue configuration.

• Experience implementing and troubleshooting SAM integrations.

• Ability to investigate and troubleshoot ServiceNow configuration, data, and backend processing issues.

• Strong understanding of software licensing and Software Asset Management practices.

• Ability to act as a technical SME, providing guidance to licence administrators and translating licensing requirements into ServiceNow configuration.

Required Certifications

• ServiceNow Certified System Administrator (CSA)

• ServiceNow SAM Professional Certification