Specialist Investment Fund Operations

ATB; Toronto; Hybrid; CAD 95,000 - 105,000; Full time

Job summary

ATB Investment Management Inc. seeks an experienced Specialist, Investment Operations to support day-to-day fund operations and strategic initiatives. The role collaborates with portfolio management, compliance, risk, and finance, and interacts with external vendors such as transfer agents and custodians.

This hybrid position can be based in Calgary, Edmonton, or Toronto. Key responsibilities include engaging with client service teams, resolving process issues, supporting complex transactions,

Qualifications

• 5+ years of operations experience in an investment fund environment.
• Strong knowledge of mutual funds, broker-dealer back offices, transfer agents and custody relationships.
• University degree in business, economics, accounting or finance, or equivalent work experience.

Responsibilities

• Operational contact with client service teams and fund company service providers; escalate issues and maintain project visibility.
• Investigate and resolve process-related issues and ensure adherence to guidelines.
• Support complex unitholder and investment transactions (e.g., wire transfers, reconciliations, dilution tracking).
• Provide validated reporting to meet internal and external requirements with fund management and data teams.
• Identify regulatory or business changes, implementing process improvements for front-end and back-end processes.
• Support post-trade and settlement activities.
• Identify opportunities to create efficiencies and elevate controls.
• Produce and maintain documentation for operational processes.
• Represent Operations on strategic initiatives and product development projects.

Skills

Operations experience

Financial industry knowledge

Attention to detail

Communication skills

Excel

Tableau

SQL

Google Suite experience

Education

University degree (Business, Economics, Accounting, Finance) or equivalent

Tools

Google Suite

MS Excel

Tableau

SQL

Job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

About the role

This position has a hybrid work arrangement. On average, this means 1 day on-site per week. Please note that this is subject to change due to business priorities.

ATB Investment Management Inc. (“ATBIM”) is seeking an experienced individual to join our Fund Operations team. As a Specialist, Investment Operations, you will play a key role in the day-to-day fund operations, and support ongoing strategic initiatives. This role provides administrative and analytical support to a variety of internal partners including portfolio management teams, compliance, risk, and finance, and engages with external vendors including the fund transfer agent and custodian.

This role is hybrid and can be based out of Calgary, Edmonton, or Toronto.

Accountabilities

• Operational contact, actively engaging with client service teams and fund company service providers (transfer agent, custodian) in following up or advising on daily operations matters, escalating issues as needed, collaborating and maintaining visibility into ongoing projects, and keeps abreast of all changes while anticipating impacts.
• Investigates and resolves process related issues and exception processing, ensuring departmental guidelines are adhered to
• Provides support for complex or unique unitholder and investment transactions (e.g., wire transfers, holdings reconciliations, dilution tracking, short term trading monitoring)
• Proactively engage with fund management teams, data teams, and external partners to provide validated reporting to meet internal and external reporting requirements.
• Identifies requirements (e.g., from regulatory or business changes) and implements process and efficiency improvements for front-end and back-end processes (e.g., trading, regulatory reporting and documentation, etc.)
• Support post-trade and settlement activities
• Identify opportunities to create efficiencies, and to elevate controls and operational effectiveness
• Produce and maintain well-organized documentation for operational processes
• Represents Operations on a variety of strategic initiatives and projects, supporting future product development, as well as the implementation of tools and technology that enhance our investment management capabilities

Skills, experience & requirements

• Prior Operations experience with an Investment Fund Manager, ideally 5+ years
• Strong knowledge and understanding of the financial industry operations including mutual fund administration, broker dealer back offices and transfer agent and custody relationships
• University degree (Business, Economics, Accounting, Finance) or equivalent work experience
• Investment industry courses (i.e. Canadian Securities Course, IFIC, Investment Funds Operations, etc.)
• Capable of working under pressure and within tight deadlines
• Strong attention to detail, with the ability to organize, multitask and prioritize effectively in a fast paced, changing environment
• Proficiency in investment management software and unitholder and custodial systems
• Strong written and verbal communication skills, with the ability to translate operational information to a variety of audiences
• Self-starter with strong work ethic that takes initiative and ownership, and seeks out clarification and guidance as needed
• Experience with Google Suite and MS Excel, Tableau dashboard creation and SQL considered an asset

Salary Range

$95,000 - $105,000

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes, we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.