Specialist, Claims- Property

Definity; Vancouver; On-site; CAD 54,000 - 101,000; Full time

Job summary

A leading insurance company is looking for a Claims Adjuster in Vancouver to manage large or complex property losses. This role involves investigation, negotiation, and collaboration with various teams to ensure effective claim resolution. Ideal candidates will have over 10 years of experience and a solid educational background in related fields.

Benefits

Company share ownership program

Pension and savings programs

Paid volunteer days

Educational resources and tuition assistance

Support for gender affirmation surgery

Wellness and recognition programs

Discounts on products and services

Qualifications

• 10+ years handling commercial and personal property claims.
• Strong understanding of personal and commercial wordings.
• Professional, friendly, and courteous in interactions.

Responsibilities

• Investigating, evaluating, and resolving complex property losses.
• Confirming policy coverage and maintaining detailed records.
• Training junior adjusters as needed.

Skills

Negotiation

Analytical

Interpersonal

Education

University degree from any discipline

College diploma in relevant discipline

CIP / FCIP designation

Job description

In this role, you are responsible to Investigate, evaluate and resolve largeorcomplex property losses including losses of a suspicious nature from start to finish.

What can you expect from this role?

• Investigating, evaluating, and resolving large or complex property losses including losses of a suspicious nature from start to finish, including settlement negotiations and first party litigation.
• Confirming policy coverage by ensuring the facts of the claim fall within the scope of our claims policies.
• Maintaining detailed file records by entering pertinent data into the appropriate systems
• Involving appropriate vendors within guidelines.
• Liaising with and involving SIU and SDQP team when necessary
• Processing claims payments within the level of authority after verifying claimants entitlement.
• Identifying all Subrogation and Salvage opportunities.
• Training junior adjusters as requested from time to time during course of investigations.
• Handling other claims assignments / projects as required

What you bring to this role?

• Demonstrated organizational, negotiation, analytical and interpersonal skills are essential.
• Effective written and verbal communication, analytical, organizational, and interpersonal skills
• Professional, friendly, and courteous in all interactions, with both customers and co-workers
• Able to perform well in a busy environment and remain calm under pressure
• Team player adaptable to a changing environment
• 10+years handling commercial and personal property claims, with demonstrated progression and competence on large, complex claims
• Strong understanding of personal and commercial wordings
• University degree from any discipline. College diploma within a relevant discipline from a minimum two-year program at a provincially recognized and funded community college and / or the CIP / FCIP designation is required.
• Atlantic Licensing is an asset

Salary range is $54,000 - $100,800

About Us

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

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