Specialist, Athlete Support & Partnerships

Canadian Olympic Committee; Toronto; Hybrid; CAD 56,000 - 77,000; Full time

Benefits offered by this job

Health benefits

Wellness spending account

Life and AD&D insurance

Generous paid time off

Learning and development programs

Job summary

The Canadian Olympic Committee in Toronto or Montréal is seeking a Specialist, Athlete Support & Partnerships for its Game Plan program to lead day-to-day delivery of services and coordinate partnerships across a nationwide network of experts. You will help athletes live healthy, balanced lives and ensure high-quality resource delivery.

Reporting to the Manager, Strategy & Experience, Game Plan, you will oversee advisors, manage budgets, develop operational resources, and continuously improve

Qualifications

• Degree in sport management, education, business or related field.
• 3–5 years of related project or program management experience.
• Experience working with high-level athletes or sport programs.

Responsibilities

• Lead delivery of national Game Plan programs, services and events.
• Coordinate partnerships, facilitators and participant experience.
• Develop resources, templates and tools for consistent PSR delivery.
• Monitor budgets, evaluate initiatives and report findings.
• Ensure DEIA principles are integrated across programs and events.

Skills

Project management

Communication

Analytical thinking

Partnership management

Cross-functional leadership

Relationship management

CRM systems

MS Office

Salesforce

Bilingual English-French

Education

Degree in sport management or related field

Tools

Salesforce

Database management

Project management software

Job description

Be part of building a national brand. Headquartered in Toronto, the Canadian Olympic Committee (COC) is a national, private, not-for-profit organization committed to high-performance sports excellence. We are the largest private supporter of high-performance sport in Canada and we are responsible for all aspects of Canada’s involvement in the Olympic Movement, including the participation in the Olympic and Pan American Games.

The Canadian Olympic Committee is looking for a Specialist, Athlete Support & Partnerships, Game Plan. Reporting to the Manager, Strategy & Experience, Game Plan, the Specialist, Athlete Support & Partnerships leads day-to-day programs, service and resource delivery, including partner coordination and operational execution, under the leadership of the Manager.

Game Plan is Canada’s holistic athlete-support network. Its nationwide team of world-class experts and specialized advisors empower national athletes with practical ways to live healthy, balanced, and personally successful lives at every stage of their journey. Game Plan’s growth-centred programs, structured services, and everyday resources are custom designed to support the total well-being of every individual athlete.

Established in 2015, Game Plan is a globally leading initiative which functions in collaboration with the Canadian Olympic Committee (COC), Canadian Paralympic Committee (CPC), Sport Canada and the Canadian Olympic and Paralympic Sport Institute Network (COPSIN). The Specialist requires creativity, superior project management abilities, excellent attention to detail, strong interpersonal skills, leadership and an entrepreneurial attitude.

LOCATION

This position will be located in one of the COC’s offices (Montréal, QC, at 500 René-Lévesque Boulevard West; or in Toronto, ON at 250 Yonge St. Suite 3000). We offer a hybrid work model that allows for up to two days of remote work each week.

CORE RESPONSIBILITIES AND PRIORITIES

Partnerships and Network Coordination

• Manage the day-to-day delivery of Game Plan programs, services, and resources (e.g., Success Beyond Sport, 4 Chemins, Athlete Education Bursary as a few examples), ensuring quality, consistency, and continuous improvement.
• Manage relationships across the Game Plan network, including key collaborators, partners, subject matter experts and Game Plan Advisors to support the successful delivery of programs, services and resources.
• Oversee and support the Game Plan Advisors, ensuring they have the tools, resources, and information required to effectively support athletes.
• Identify gaps in the Advisor Toolkit and develop processes, resources, and tools to address evolving athlete needs.
• Ensure Diversity, Equity, Inclusion, and Accessibility (DEIA) principles are integrated into all Game Plan programs, services, and events.

Delivery & Athlete Experience

• Lead the delivery of national Game Plan programs, services and events, coordinating logistics, facilitators, partners and participant experience.
• Review program and event applications and make recommendations based on established criteria.
• Monitor and track program and event budgets.
• Monitor program quality and participant feedback, identifying opportunities to improve the athlete and partner experience.
• Prepare post-event and program reports, including participant feedback and recommendations for continuous improvement.
• Ensure timely communication and distribution of information across the Game Plan network.

Systems & Operations

• Manage Salesforce program administration, reporting, and continuous improvement initiatives.
• Develop operational resources, templates and tools to support consistent delivery of Game Plan programs, services and resources.
• Develop, document, and continuously improve program guidelines, standard operating procedures, and repeatable processes for national Program, Services & Resources (PSR) delivery.

QUALIFICATIONS AND CRITICAL SKILLS

Skills and Abilities:

• Excellent project management, organizational, and time management skills, with demonstrated experience leading multiple concurrent projects from planning through execution while meeting deadlines.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills, with a focus on continuous improvement.
• Demonstrated experience planning, coordinating and evaluating initiatives.
• Experience managing strategic partnerships and ensuring contractual obligations and service commitments are successfully delivered.
• Experience leading cross-functional projects and coordinating diverse stakeholders, including external partners, facilitators, and service providers.
• Exceptional relationship management skills, with the ability to build and maintain strong working relationships with internal and external stakeholders.
• Excellent knowledge of the Canadian high-performance sport system.
• Strong proficiency with Microsoft Office, Salesforce (or a comparable CRM), databases, and project management platforms.
• Fluency in both English and French an asset.
• Demonstrates and embodies the Canadian Olympic Committee values of Accountability, Excellence, Fun, Respect, and Bravery.

Education and Experience:

• Degree in sport management, education, business or a related field
• 3 – 5 years related experience managing projects or programs
• Experience as an athlete on Canada’s Olympic, Paralympic or National Team, or working with high level athletes

COMPENSATION

The expected salary range for this role is $55,800 to $76,780 per year. The base pay within this range is based on a number of factors, including relevant experience, skills, qualifications, internal pay equity, and market benchmarks.

As a purpose-led organization, we take a holistic approach to Total Rewards. Our offering is designed to enable employee wellbeing, recognize and reward performance, and support our long-term success. In addition to base pay, eligible employees have access to a wide range of benefits and perks including:

• Comprehensive health benefits and wellness spending account;
• Life and AD&D insurance coverage;
• Generous paid time off;
• Learning and development programs provided by world class institutions; and

Certain programs and benefits are subject to eligibility requirements and may be modified in accordance with organizational policies.

CONTACT

The COC is committed to ensuring our recruitment and selection processes and work environment are inclusive and barrier-free. At the COC, we celebrate and welcome the diversity of all employees and believe that having a team of individuals with different backgrounds, views, experience and capability working together makes us stronger and better as an organization.

Accommodation is also available upon request for individuals taking part in all stages of our recruitment and selection processes. Please advise the recruiter to ensure your accessibility needs due to a disability are accommodated. Information received relating to accommodation will be addressed confidentially.