Specialist Account Executive, SMB

Uber; Toronto; On-site; CAD 96,000 - 108,000; Full time

Job summary

Uber is seeking a Specialist Account Executive to drive the growth of Uber Direct by managing partnerships with restaurant merchants. The role involves end-to-end deal management, collaboration with various teams, and understanding merchant needs to unlock growth opportunities. Candidates should have strong sales experience, effective communication skills, and the ability to thrive in a fast-paced environment.

Benefits

Bonus program

Equity award

Various benefits

Qualifications

• 3+ years experience in sales, account management, or business development.
• Ability to assess business opportunities and read prospective buyers.
• Effective written and verbal communication with a variety of stakeholders.

Responsibilities

• Manage deals end to end from discovery to pitch, pricing, negotiation, and close.
• Develop a pipeline of top merchants and build relationships with decision makers.
• Identify prospective merchant business requirements and develop competitive proposals.

Skills

Sales

Account Management

Negotiation

Communication

Resourcefulness

Education

Bachelor's Degree or equivalent

Job description

About the Role

Uber Direct is changing the way delivery is done around the world by allowing brands to leverage Uber’s fleet of couriers of couriers to offer same day delivery to their customers through their existing websites or apps. We have developed Partnerships with Merchants across a variety of verticals including Restaurants, Grocery, Convenience, Retail and more. All this to say, we are seeking a Specialist Account Executive to help further the growth of our business!

You will serve as a trusted partner to our restaurant merchants, understanding their needs and unlocking opportunities for them to grow their business through the power of our platform. You will manage deals end to end from discovery to pitch, pricing, negotiation, and close. You will work collaboratively with operations, product, account management and other technical counterparts.

At its core, we are seeking an individual who brings a Go Get It attitude to sales opportunities and exhibits the ability to collaborate with key account owners to drive progress with Uber Direct. You will be assigned to partner with one of our Territory Teams to lead opportunities for new business acquisition and existing business expansion.

What You'll Do:

1. Partner with Territory Account Managers and Account Executives to develop a pipeline of top merchants, build relationships with decision makers, and negotiate Uber Direct partnerships
2. Engage with your Territory and Operations teams to enable Territory sellers and Account Managers to identify, pitch, and negotiate Direct opportunities. The goal will be for you to manage complex and high volume opportunities end to end and for Territory sellers and Account Managers to establish success closing opportunities without your intervention.
3. Identify prospective merchant business requirements and develop and pitch competitive proposals (i.e. pricing, decks, RFPs etc.). Manage contract negotiation to establish the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties.
4. Act as the partner's point of contact to understand their Uber Direct pain points, product features, inquiries, resolve conflicts, and provide solutions in a timely manner
5. Proactively maintain communication channels with prospects via phone, email, and face-to-face meetings
6. Understand business trends and gain expertise in the Online Food Delivery vertical and your territory
7. Travel up to 20% per quarter surrounding conferences, pitches, and business reviews as needed

Basic Qualifications

1. 3+ years experience in sales, account management, or business development
2. Speed, resourcefulness, and a go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity
3. Ability to assess business opportunities and read prospective buyers
4. Effective written and verbal communication with a variety of internal and external stakeholders

Preferred Qualifications

1. Experience selling into or partnering with multi-unit brands and organizations
2. Experience with food delivery and/or third-party marketplaces at a high-growth tech company
3. Experience leading conversations with executive level external partners
4. Ability to flex your analytical skills and use data to quantify opportunities and influence decision makers
5. Bachelor's Degree or equivalent

For Canada-based roles: The base salary range for this role is CAD$96,500 per year - CAD$107,250 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award, sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [e-mail].