Special Order Coordinator (Temp) — Global Sourcing & Service

Saskatchewan Liquor & Gaming Authority (SLGA); Regina; On-site; CAD 43,000 - 55,000; Full time

Benefits offered by this job

Competitive wages

Professional development

Health and safety

Positive work environment

Comprehensive benefits

Job summary

The Saskatchewan Liquor and Gaming Authority (SLGA) is seeking two Temporary Full-Time Special Order Coordinators in Regina to support the Customer Relations Branch until March 31, 2027, with possible extension. On-site role reporting to the Manager, Specialty Products, you will coordinate with suppliers, agents, and SLGA teams to deliver timely special-order service.

Responsibilities include sourcing products, issuing sales orders, adjusting quantities and pricing, monitoring orders, handling

Qualifications

• Knowledge of beverage alcohol products to inform customers.
• Ability to estimate and calculate retail pricing on special orders.
• Understanding of general accounting principles and ability to perform calculations.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Accurate data entry, editing, maintenance and data formatting.
• Strong communication to deescalate irate customers.

Responsibilities

• Research and source special order products for customers.
• Provide excellent customer service to suppliers, agents, Retail Store Permittees, and private wine clubs.
• Create and issue liquor sales orders.
• Amend order quantities and pricing as required.
• Monitor outgoing orders to ensure processing by Distribution Centre.
• Handle inquiries and complaints via phone and email.
• Add new products into the system with pricing and sourcing data.
• Update items in the system as needed.

Skills

Beverage alcohol product knowledge

Pricing knowledge

Accounting principles

Microsoft Office (Excel/Word/Outlook)

Data entry and data management

Customer de-escalation / communication

Job description

The Saskatchewan Liquor and Gaming Authority (SLGA) is seeking two Temporary Full-Time Special Order Coordinators in Regina to support the Customer Relations Branch until March 31, 2027, with possible extension. On-site role reporting to the Manager, Specialty Products, you will coordinate with suppliers, agents, and SLGA teams to deliver timely special-order service.

Responsibilities include sourcing products, issuing sales orders, adjusting quantities and pricing, monitoring orders, handling