Special Constable In Training

Toronto Community Housing Corporation; Toronto; Hybrid; CAD 40,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Pension plan with OMERS

Paid vacation days

Employee assistance program

Maternity and parental leave top up

Tuition reimbursement

Job summary

Toronto Community Housing Corporation is hiring for Special Constable positions to provide 24/7 security and safety services across TCHC communities. The role emphasizes building partnerships with tenants, staff and local agencies to promote safety and well‑being.

Candidates must meet the Ontario policing standards and complete mandatory re-qualification training, with a commitment to flexible shifts including weekends. This is a full‑time permanent posting in the Community Safety Unit.

Qualifications

• Knowledge of law enforcement, safety and security practices.

Responsibilities

• Carry out general security duties as directed.
• Investigate complaints and incidents promptly and courteously.
• Establish harmonious relations with residents and staff.
• Prepare clear reports and logs.
• Support training and new initiatives at sites as needed.
• Assist with partnerships with police and community agencies.

Skills

Law enforcement

Safety practices

Communication

Conflict resolution

Interpersonal skills

Job description

Vacancy Type: Full-time Permanent

Salary/Hourly Range: $28.75/hr (Training Rate); $36.75/hr - $47.50/hr upon completing training

Work Details (Days/Hours): Rotating 12 hour Day and Nights Shifts Including evenings and weekends. 42 hours per week

Hybrid Eligible: No

Affiliation: OPSEU Local 529

Division and Department: Community Safety Unit

Number of Vacancies: 16

Existing/New Job: Existing

Grade: CSU

Vacancy Status Existing

Candidate List or Eligibility List: Candidate List

What we offer

In addition to competitive compensation and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Three (3)weeks paid annual vacation days, increasing with years of service;
• Four (4) paid personal days;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year;
• Fitness membership discount;

Make a difference

A Candidate Pool will be created from this competition and will be used to fill current and future Special Constable opportunities that may become available.

We are always looking for dedicated and passionate team members to join our family at Toronto Community Housing. As a Special Constable, you will be part of a team that will provide 24-hour, 7-day-a-week security and safety services to TCHC communities. You will also play a key role in developing strong partnerships and community ties with tenants, staff, local agencies and other stakeholders to improve the health and well‑being of the community.

Criteria A

• A valid certification letter from Ontario Association of Chiefs of Police ("OACP"), including the Hearing & Vision & 2 week Fitness Logs. Please visit https://oacpcertificate.ca/ or contact OACP directly at 647-699-8660 or email: [e-mail] for additional information.

What you’ll do

• Carry out general security and safety duties under the direction of the supervisor and/or manager;
• Investigate complaints and incidents in a prompt and courteous manner;
• Work with the community office staff to effect peaceful transitions and de-escalate difficult situations;
• Establish and maintain harmonious relations with residents;
• Prepare reports/logs of any complaints, incidents, or inspections;
• Make recommendations that would improve the operational effectiveness of the security process;
• Attend court as a witness, as required.
• Assist staff in implementing any new initiatives at particular sites on a pilot or community-wide basis;
• Carry out duties assigned including initiatives such as staff training, taking lead responsibility for joint housing and community projects, testing and reporting on various security strategies and approaches;
• Develop strong working relationships with police, fire departments, social agencies etc. to promote security services and corporate direction;
• Undertake other related security functions as required.

What you’ll need

• Knowledge of law enforcement, safety and security practices and techniques;
• Familiarity with equipment such as elevator, lock, hydro, and fire alarm systems;
• Ability to learn and effectively apply building and fire safety standards, by‑laws, and related legislation such as Criminal Code of Canada, Tenant Protection Act, Trespass to Property Act, Mental Health Act and the Liquor License Act,;
• Ability to investigate and assess security incidents and use good judgement in responding to emergency situations;
• A commitment to excellent tenant service;
• Proven ability and sensitivity in providing respectful service to a diverse population (age, race, language, gender, sexual orientation, culture and disability);
• Ability to develop positive working relations with staff, tenants, police and fire officials, and community agencies, including demonstrating qualities of a good team player;
• Ability to establish harmonious positive relations with tenants, especially youth and seniors;
• Strong and effective interpersonal, verbal and written communications skills and the ability to be diplomatic, tactful, patient and courteous while providing a high level of customer service;
• Strong situational assessment, analytical, problem solving and decision making skills and the ability to apply these skills in difficult, challenging and dangerous situations;
• Excellent listening, problem solving, conflict resolution and mediation skills;
• Ability to write (reports, letters) using clear concise language;
• Demonstrated experience utilizing computer software packages such as MS Word, Excel and database applications;
• Ability to work varying/rotating shifts (including days, afternoons, evenings, holidays and weekends) and flexibility to be re- assigned as necessary;
• Ability to successfully pass the Municipal Law Enforcement Officer (MLEO) exam;
• Requires a valid, non-probationary, Province of Ontario class “G” or greater driver’s licence (proof of possession and driving record will be required at time of job offer);
• Possess and maintain full security and police clearance including fingerprinting and background check;
• Must pass mandatory re-qualification training, tests and background investigation/checks, as required;
• Ability to successfully pass the Basic Special Constable Training Program, and maintain the designation where required.

PLEASE NOTE - A police background check will be required (which includes a fingerprinting check).

INDS