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spa receptionist

Hyperbaric Health & Spa

Edmonton

On-site

CAD 35,000 - 50,000

Full time

Yesterday
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Job summary

A leading health and spa facility in Edmonton is seeking a customer service representative. The ideal candidate will have excellent interpersonal skills, a high school diploma, and experience in a similar role. Responsibilities include greeting clients, scheduling appointments, and managing office tasks. This role requires flexibility and the ability to multitask in a fast-paced environment.

Qualifications

  • 1 to 2 years of experience required.
  • High school graduation certificate required.

Responsibilities

  • Greet people and direct them to contacts or service areas.
  • Provide customer service and basic information to clients.
  • Schedule and confirm appointments.

Skills

Interpersonal Skills
Time Management
Organizational Skills
Reliability
Flexibility
Ability to Multitask

Education

Secondary (high) school graduation certificate

Tools

MS Office
Electronic Medical Records
Spreadsheet
Word Processing Software

Job description

  • Education : Secondary (high) school graduation certificate
  • Experience : 1 year to less than 2 years

Work setting

  • Private sector
  • Urban area
  • General office

Tasks

  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Order office supplies
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Arrange teleconferences
  • Calculate billing charges
  • Monitor mobile radio or telephone
  • Provide directory assistance
  • Provide customer service

Computer and technology knowledge

  • Electronic medical records
  • Word processing software
  • MS Office
  • Social Media
  • Electronic mail
  • Spreadsheet
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Word
  • MS Windows

Transportation / travel information

  • Own transportation
  • Public transportation is available

Work conditions and physical capabilities

  • Ability to work independently
  • Work under pressure
  • Combination of sitting, standing, walking

Personal suitability

  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Time management
  • Maturity
  • Are you available for shift or on-call work?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?
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