spa receptionist

Government of Canada; Bedford; On-site; CAD 35,000 - 50,000; Full time

Job summary

The Government of Canada is seeking a customer service representative for their Bedford location. The role involves greeting clients, providing information, and managing appointments in a fast-paced environment. Candidates should possess strong communication skills and the ability to work independently. Benefits include health care, dental plans, and team-building opportunities.

Benefits

Dental plan

Health care plan

Vision care benefits

Free parking available

Team building opportunities

Qualifications

• Experience in customer service is an asset.
• Ability to work independently and under pressure.
• Efficient interpersonal skills and flexibility.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Schedule and confirm appointments.

Skills

Attention to detail

Excellent oral communication

Excellent written communication

Time management

Team player

Education

No degree, certificate or diploma

Tools

Electronic mail

Job description

Overview Languages

English

Education

• No degree, certificate or diploma

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Retail/wholesale establishment/distribution centre
• Spa

Responsibilities Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide customer service

Experience and specialization Computer and technology knowledge

• Electronic mail

Additional information Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Benefits Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Commission

Other benefits

• Free parking available
• Team building opportunities
• Parking available