spa receptionist

Life SalonSpa bedford; Bedford; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading salon in Bedford is seeking a customer service representative to greet clients, schedule appointments, and provide essential information. The role requires strong interpersonal skills, the ability to multitask, and a commitment to delivering excellent service in a fast-paced environment. Experience in customer service is preferred, and candidates should possess efficient organizational skills.

Benefits

Free parking available

Team building opportunities

Qualifications

• Experience in customer service is an asset.
• Ability to work independently and under pressure.
• Maturity and reliability are essential.

Responsibilities

• Greet clients and direct them to service areas.
• Schedule and confirm appointments.
• Provide customer service and maintain work records.

Skills

Interpersonal skills

Time management

Multitasking

Organizational skills

Flexibility

Tools

Electronic mail

Job description

• Retail / wholesale establishment / distribution centre

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide customer service

Computer and technology knowledge

• Electronic mail

Transportation / travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure

Personal suitability

• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Experience

• Experience an asset
• Bonus
• Commission

Other benefits

• Free parking available
• Team building opportunities
• Parking available