Spa receptionist

Hôtel & Spa Le Germain Charlevoix; Baie-Saint-Paul; On-site; CAD 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Free parking

On-site housing options

Wellness program

On-site amenities

Job summary

Hôtel & Spa Le Germain Charlevoix in Baie-Saint-Paul, QC is seeking a Spa receptionist for permanent, full-time employment. The role includes greeting guests, providing information, handling calls, scheduling appointments, and maintaining logs while delivering outstanding customer service.

Fluent French is required; experience is a plus. The employer offers health and financial benefits, on-site housing options, free parking, wellness programs and other on-site amenities.

Qualifications

• Fluent in French.
• No formal education requirements.
• Experience is an asset.
• Strong interpersonal and communication skills.
• Excellent oral communication.
• Reliable and mature team player.
• Ability to multitask.
• Reliable and punctual.

Responsibilities

• Greet guests and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Operate a switchboard or phone system.
• Schedule and confirm appointments.
• Send invoices and process payments.
• Keep work records and logs.
• Answer phones and relay messages.
• Provide excellent customer service.

Skills

Interpersonal skills

Multitasking

Team player

Reliability

Maturity

Job description

Hôtel & Spa Le Germain Charlevoix, located at 50 rue de la Ferme, Baie-Saint-Paul, QC G3Z 0G2. The company is currently looking for applications for the role of Spa receptionist. We are seeking a self-disciplined individual with exceptional interpersonal skills. The chosen applicant will be required to join and begin their duties as soon as possible. The open positions are for Permanent employment or full-time jobs. The shift schedule encompasses shift times which include Day, Evening, Shift, and To be determined.

• The candidate must greet people and direct them to contacts or service areas.
• The candidate must provide basic information to clients and the public.
• The candidate must obtain and process the information required to provide customer service.
• The candidate must be able to operate a switchboard or phone system.
• The candidate must record and relay information.
• The candidate must schedule and confirm appointments.
• The candidate must send invoices.
• The candidate must keep work records and logs.
• The candidate must receive and issue payments.
• The candidate must answer the phone and relay phone calls and messages.
• The candidate must provide excellent customer service.

Job Requirements

• The candidate should be fluent in the French language.
• There are no standard education requirements, such as a bachelor’s degree, a certificate, or a diploma.
• A candidate with experience is an asset.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate should be reliable.
• The candidate should be a good team player.
• The candidate must be able to multitask.
• The candidate must be mature.

Work setting

• The candidate should work in a hotel, motel, or resort with additional sports and leisure facilities framed in a natural environment that attracts visitors beyond the room.
• The candidate must work in a spa setting.
• The employer will provide Health, Financial and other applicable benefits to the selected candidate.
• Under Health benefits, the selected candidate will receive a Dental plan that covers medical expenses associated with dental treatment and procedures, as well as a Health care plan that covers medical and surgical expenses.
• Under Financial benefits, the candidate shall receive benefits in line with the collective agreement contract between the employer and the union representing a bargaining unit, as well as Group insurance benefits provided by the employer, which extend coverage to the employee’s dependents, including spouses, children, and parents.
• In addition to the Health and Financial benefits mentioned above, the selected candidate will receive free parking, on-site amenities, on-site housing options,other benefits and a wellness program.