Spa Massage Practitioner

Brentwood Bay Resort; Victoria; On-site; CAD 34,000 - 55,000; Full time

Benefits offered by this job

Discounted stays for you and family

Discounted Spa treatments

50% off dining while on shift

Job summary

Brentwood Bay Resort is seeking a Spa Massage Practitioner to deliver professional massage and body treatments, customizing sessions to guest needs while upholding spa standards. You will maintain a calm treatment environment, support guests with wellness goals, and collaborate with the spa team to ensure exceptional service.

Ideal candidates hold BC massage licensing, have spa or hospitality experience, and excel in interpersonal communication and guest care.

Qualifications

• Certification or licensing as a massage therapist per BC requirements.
• Experience in spa, wellness, or hospitality settings preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Deliver professional massage and body treatments per guest needs and spa standards.
• Personalize treatments to create memorable guest experiences.
• Maintain a calm, welcoming, and professional treatment environment.
• Suggest retail products and wellness services aligned with guest goals.
• Keep treatment spaces clean, organized, and prepared for the next guest.
• Collaborate with spa and resort teams to ensure seamless guest experiences.

Skills

Customer service

Interpersonal communication

Team collaboration

Attention to detail

Education

Massage therapy certification/licensing (BC)

Job description

At Brentwood Bay Resort, we create experiences that help people slow down, reconnect, and feel cared for. Our Spa is an important part of that experience — offering guests a calm, restorative environment through personalized wellness treatments and genuine hospitality.

We are proud of a workplace culture built on kindness, professionalism, collaboration, and personal growth. We value people who bring both technical skill and emotional awareness to their work while creating meaningful experiences for guests and teammates alike.

Why this role is significant

As a Spa Massage Practitioner, you play an important role in each guest’s wellness journey by creating experiences that promote relaxation, restoration, and connection. Through thoughtful care, professional expertise, and attention to detail, you help guests feel genuinely welcomed, supported, and at ease.

This role is ideal for someone who is passionate about wellness, enjoys building trust with guests, and takes pride in delivering exceptional service in a supportive team environment.

A day in the life

• Deliver professional massage and body treatments based on guest needs and Spa standards
• Customize treatments to create personalized and memorable guest experiences
• Create a calm, welcoming, and professional treatment environment
• Recommend retail products and wellness services that support guest goals
• Maintain clean, organized, and fully prepared treatment spaces
• Collaborate with Spa and Resort teams to support seamless guest experiences
• Manage appointment timing and treatment preparation efficiently throughout the shift
• Contribute positively to team culture through professionalism, accountability, and kindness

What we hope you'll bring to the team

• Valid massage or body treatment certification/licensing applicable to BC requirements
• Previous experience in a spa, wellness, or hospitality environment preferred
• Strong interpersonal and communication skills
• Professional, calm, and guest-focused approach
• Ability to build trust and create personalized guest experiences
• Strong attention to detail and organizational skills
• Comfortable recommending retail products and additional services
• Self-aware, accountable, and open to learning and feedback
• Ability to work independently and collaboratively within a team environment
• Experience with body wraps and scrubs is considered an asset

What’s in it for you

• Flexible full-time scheduling, with shifts available daily between 9:00 am and 9:00 pm
• Strong earning potential supported by an established guest base and consistent Resort demand
• Extended health and dental benefits after three months of employment
• Opportunities for continued professional development and wellness education
• A supportive, collaborative, and wellness-focused team environment
• Resort perks including discounted stays for you, your family, and friends, discounted Spa treatments, and 50% off dining while on shift at Brentwood Bay Resort

Our Culture

• Be Kind
• Be Fearless
• Be You
• Look Good Doing It

We know that a variety of experiences can lead to success in this role. Even if you don’t meet every requirement, we encourage you to apply—we’d love to hear from you.

While we appreciate every application, only those selected for an interview will be contacted. Brentwood Bay Resort is proud to be an equal opportunity employer and welcomes applicants from all backgrounds.