Spa Attendant

Accor; Banff; On-site; CAD 27,000 - 33,000; Full time

Benefits offered by this job

Subsidized staff accommodation

Complimentary meals

Comprehensive benefits package

Pension plan

Employee travel program

Staff discounts

Job summary

Fairmont Banff Springs is seeking a seasonal Spa Housekeeping Associate to maintain the premises, restock amenities, and assist guests with spa facilities. The role emphasizes high standards of cleanliness and guest service within a mountain resort environment.

The position runs from December through May 2027, with hourly increases over time. Must be eligible to work in Canada; on-site work with benefits and staff accommodations available.

Qualifications

• Prior housekeeping or cleaning experience is an asset.
• Demonstrates initiative and ability to work with minimal supervision.
• Excellent interpersonal/communication skills, polite and friendly.
• Committed to high level of customer service and attention to detail.
• Must be able to lift 30+ lbs and stand/walk throughout shift.

Responsibilities

• Maintain spa premises; clean, restock amenities and linens, answer guest inquiries.
• Keep female and male locker rooms tidy; inspect and clean lockers as needed.
• Direct members/guests to appointments; assist with sauna, steam, whirlpool usage.
• Perform other duties as assigned.

Skills

Housekeeping experience

Initiative

Interpersonal skills

Customer service

Physical stamina

Job description

Fairmont Banff Springs is at the forefront of the spa industry, offering first-class pampering surrounded by majestic mountain beauty. Our environment captures the spirit and ambience of the mountains and reflects the image and elegance of Fairmont Banff Springs. Our breathtaking Spa is 42,000 square feet and is rated the best spa's in Canada according to Spa Magazines readers.

Starting Rate: $19.95 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $24.17

Note this is a seasonal position from December-May 2027.

Job Duties Include

• Responsible for maintaining the Fairmont Spa premises; clean, replenish stock of all spa amenities, toiletries and linens and answer any guest inquiries
• Maintain female & male locker rooms in a tidy manner, check and clean lockers when needed
• Direct members/guests to appointments and assist them with use of sauna, steam whirlpool etc.
• Other duties as assigned

Your Skills & Qualifications

• Previous housekeeping or cleaning experience an asset
• Demonstrates initiative, and the ability to work with minimal supervision
• Have excellent interpersonal/communication skills, are polite and friendly
• Are dedicated to a high level of customer service and attention to detail
• Must be able to lift, carry and pull over 30+ lbs and able to constantly stand and walk throughout shift. Motions include: standing, walking, bending, kneeling, reaching, pushing, pulling, squatting, climbing up and down the stairs.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affiliation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]