Sort Supervisor

Intelcom Courrier Canada INC; Quebec; On-site; CAD 50,000 - 80,000; Full time

Benefits offered by this job

Comprehensive group insurance

Group RRSP program

Employee Assistance Program

Job summary

Intelcom | Dragonfly is seeking an Operations Supervisor focused on safety, security, and compliance to uphold health protocols and create a safe work environment across sorting and loading areas. You will oversee warehouse tasks, including sorting, scanning, shipping, receiving, stock management, and loading/unloading, while coordinating with optimization teams and drivers to keep shipments on schedule.

This role emphasizes mentoring staff, ensuring quality checks, data entry, and reporting to

Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Fonctions principales : Sécurité et conformité

• S’assurer de respecter les protocoles de santé et sécurité et maintenir un environnement de travail sans dangers.
• Imposer des méthodes de travail et des comportements sécuritaires au sein de l'équipe.
• Effectuer des audits de sécurité et des vérifications d'entrepôt.
• Intervenir en cas d'urgence au besoin.

Gestion des operations:

• Superviser le tri, le scan et le traitement des colis (y compris les articles défectueux et les retours). S’assurer que les opérations de tri sont effectuées correctement et efficacement
• Superviser l'expédition, la réception, l'expédition et la gestion des stocks.
• Décharger les remorques et vérifier le fret par rapport aux manifestes.

Déchargement et chargement :

• Assigner la main-d'œuvre, décharger les palettes.
• Aider au tri, au tri des colis et des enveloppes au besoin.
• Soutenir la gestion des mouvements de fret entrants et sortants, Confirmer et communiquer quotidiennement avec l'équipe d'optimisation avant le début des opérations.
• Assurer le suivi quotidien des opérations de transport principal, communiquer avec les transporteurs et surveiller le système FMC pour le fret Amazon.

Leadership et suivi de l'équipe

Mentorer et soutenir les trieurs de colis pendant le processus de tri. Coacher et encadrer les trieurs, y compris former les nouvelles recrues. Trieurs à horaires

Contrôle qualité

• Effectuer des vérifications de qualité, des fret triés ainsi que des processus entrants et sortants.

Administration et rapports

• Effectuer la saisie de données au besoin.
• Compléter et soumettre les rapports Gérer les identifiants du pilote, l'échange BOL et l'amarrage sécurisé.

Contrôle des coûts

Organisation et entretien des entrepôts S’assurer de la propreté et de l'organisation de l'entrepôt. Mettre en place l’organisation du tri et de la configuration Évaluer et évaluer la performance des employés, la conduite en milieu de travail et la conformité selon les besoins, y compris la discipline lorsque cela est approprié.

Toutes autres tâches connexes.

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Why Join Intelcom | Dragonfly?

• Short- and medium-term growth opportunities
• Comprehensive group insurance
• Group RRSP program
• Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law.

Please let us know if you have any specific needs.

Why Work With Us Make an Impact Every package delivered represents a promise kept to customers, businesses, and communities.

Keep Growing Build new skills, gain hands-on experience, and take on meaningful challenges.

Work as One Team Join a collaborative environment where people support one another, share ideas and celebrate success together.

Shape What’s Next Bring forward ideas that improve how we operate, innovate, and deliver a better experience every day.

Experience Life at Intelcom See What’s It’s Like to Work Here Discover the people, teams, and opportunities behind our operations. Inside Our Delivery Centres Experience a Tech Internship Explore Career Paths Find the Opportunity That’s Right for You Students Launch your career with meaningful projects, mentorship, and hands-on experience.

Delivery Centres Careers Help power the operations that keep our network moving every day.

Head Office Careers Support innovation, technology, people, strategy, and business growth.

Diversity, Equity, and Inclusion At Intelcom | Dragonfly, we move forward guided by strong values: customer focus, teamwork, diligence, and innovation.We embrace diversity, ensure equity, and foster a true sense of belonging.

Need Accommodations? Accommodation measures are available throughout the recruitment process in accordance with applicable legislation. If you require support at any stage, please let us know.