Operations Coordinator

Intelcom Courrier Canada INC; Quebec; Presencial; CAD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive group insurance

Group RRSP program

Employee Assistance Program

Descripción de la vacante

Intelcom Courrier Canada INC is seeking a Warehouse Operations Associate to unload trailers, verify freight, and scan parcels. You will sort, process, and manage stock while upholding safety standards and accurate documentation. You will prepare daily activity reports and assist with training new employees.

This role requires attention to detail, teamwork, and reliability in a fast-paced logistics environment. On-site positions include healthcare, insurance, and growth opportunities.

Formación

• Ability to sort, check freight, and verify against manifests.
• Accurate data entry and record keeping during shifts.
• Effectively communicate with teams to resolve issues.

Responsabilidades

• Unload trailers and verify freight against manifests.
• Scan, sort, and process parcels including returns and damages.
• Monitor stock levels and manage warehouse paperwork.
• Prepare daily reports and document accordingly.
• Train and mentor new employees.

Conocimientos

Multitasking

Teamwork

Attention to detail

Data entry

Herramientas

Power BI

Warehouse management system

Descripción del empleo

Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain Fonctions principales : Décharger les remorques et vérifier le fret par rapport aux manifestes Scanner, trier et traiter les colis, y compris les articles défectueux et les retours Effectuer des audits de fourgonnettes et soutenir les opérations de tri Superviser l'expédition, la réception, l'expédition et la gestion des stocks Maintenir les systèmes d'entrepôt et assurer l'efficacité opérationnelle. Traiter les déclarations et remplir la documentation requise conformément aux procédures opérationnelles standard Gérer les ramassages des clients et (assistance à la réception du client) Résoudre les problèmes de livraison en suivant les SOP et en coordonnant avec les équipes concernées Faire remonter les cas spéciaux à la gestion au besoin Imprimer les étiquettes et préparer la documentation requise Traiter les déclarations des courtiers et les expéditions de retour aux clients Préparer des rapports quotidiens et maintenir des dossiers précis Effectuer des tâches de saisie de données au besoin. Attribuer et surveiller les tâches de travail, y compris la révision des rapports Power BI Former et encadrer les nouveaux employés Collaborer avec les équipes des opérations pour maintenir les normes de qualité Accomplir les tâches assignées par le superviseur au besoin Maintenir un environnement de travail propre, organisé et sans risques Respecter tous les protocoles de santé et sécurité Offrir du soutien aux clients et aux IDC Répondre aux demandes des clients par téléphone et courriel Traiter les demandes de service à la clientèle par courriel Nettoyer et ranger son espace de travail ainsi que l’entrepôt. Toutes autres tâches connexes.

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Why Join Intelcom | Dragonfly?

• Short- and medium-term growth opportunities
• Comprehensive group insurance
• Group RRSP program
• Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together.

We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law.

Why Work With Us

Make an Impact

Every package delivered represents a promise kept to customers, businesses, and communities.

Keep Growing

Build new skills, gain hands-on experience, and take on meaningful challenges.

Work as One Team

Join a collaborative environment where people support one another, share ideas and celebrate success together.

Shape What’s Next

Bring forward ideas that improve how we operate, innovate, and deliver a better experience every day.

Experience Life at Intelcom

See What’s It’s Like to Work Here

Discover the people, teams, and opportunities behind our operations.

Inside Our Delivery Centres

Experience a Tech Internship

Explore Career Paths

Find the Opportunity That’s Right for You Students Launch your career with meaningful projects, mentorship, and hands-on experience.

Delivery Centres Careers

Help power the operations that keep our network moving every day.

Head Office Careers

Support innovation, technology, people, strategy, and business growth.

Diversity, Equity, and Inclusion

At Intelcom | Dragonfly, we move forward guided by strong values: customer focus, teamwork, diligence, and innovation.

We embrace diversity, ensure equity, and foster a true sense of belonging.

Need Accommodations?

Accommodation measures are available throughout the recruitment process in accordance with applicable legislation.

If you require support at any stage, please let us know.