Solution Architect – SMB Pre-Sales & Networking

Rogers; Remote; CAD 90,000 - 120,000; Full time

Job summary

A telecommunications company is seeking a Solution Architect responsible for customer-facing technical pre-sales focused on SMB accounts. You will work closely with sales teams to design innovative solutions, engage with clients, and ensure successful implementation. This position requires significant knowledge in solution architecture and strong communication skills to deliver exceptional customer experiences. Join a dynamic team dedicated to driving success and operational efficiency in businesses across Canada.

Benefits

Health & well-being benefits

Donation matching

Paid time off for volunteering

Pension plan & Employee stock options

Generous employee discounts

Leadership development, Mentorship, and Coaching programs

Qualifications

• 5+ years of experience in solution architecture or related role within a telecommunications service provider.
• Advanced knowledge of MEF-compliant Ethernet Services, MPLS IPVPNs, and WAN/LAN environments.
• Active industry certifications like CCNP, MEF-CECP, and ITIL.

Responsibilities

• Interface with key decision-makers to understand business goals.
• Design and architect customized technical solutions for clients.
• Participate in proposal development and presentations with sales consultants.

Skills

Solution architecture

Technical pre-sales

Routing and switching

Communication

Negotiation

Creativity

Strategic thinking

Presentation

Education

Bachelor's degree in Engineering, IT, Computer Science, or a related field

Tools

Microsoft Office Suite (Word, Excel, Project, Visio, SharePoint, Teams)

Job description

A telecommunications company is seeking a Solution Architect responsible for customer-facing technical pre-sales focused on SMB accounts. You will work closely with sales teams to design innovative solutions, engage with clients, and ensure successful implementation. This position requires significant knowledge in solution architecture and strong communication skills to deliver exceptional customer experiences. Join a dynamic team dedicated to driving success and operational efficiency in businesses across Canada.