Software Delivery Director-Banking

VeriPark; Canada; Remote; CAD 110,000 - 150,000; Full time

Job summary

An established industry player is seeking a Professional Services Director to lead their team in delivering exceptional projects within the BFSI sector. This role requires a strategic leader with over 15 years of experience in project management and client relations. You will drive business growth, ensure compliance with quality standards, and foster a collaborative environment. Join a dynamic team that values innovation and inclusivity, and be part of a journey to shape the future of finance. This is an exciting opportunity to work with top-tier clients and cutting-edge technologies while enjoying a flexible remote working environment.

Benefits

Remote working opportunity

Comprehensive compensation package

Performance linked bonus

Access to learning platforms

Diversity and inclusivity initiatives

Qualifications

• 15+ years of experience in leadership and project execution.
• Strong track record of managing client relationships and delivering results.

Responsibilities

• Monitor project timelines, budgets, and scope for on-time delivery.
• Provide leadership and mentorship to project managers and teams.

Skills

Leadership

Project Management

Client Relationship Management

Analytical Skills

Problem-Solving

Communication Skills

Business Acumen

Flexibility

Education

Bachelor's Degree in Software Engineering

Master's Degree in Related Field

Tools

PMP Certification

ITIL Certification

Job description

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We are FinTech people. We enable financial institutions to become digital leaders.

As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

About the job

We are looking for Professional Services Director with 15+ years in leadership, pre-sales activities, change, and project execution within BFSI industry.

What you will be doing:

• Monitor project timelines, budgets, and scope to ensure on-time and on-budget delivery and implement improvements and corrective actions as necessary.
• Provide leadership and mentorship to Project managers and team members, fostering a collaborative and high-performing work environment.
• Lead and manage the professional services team, providing guidance and support to ensure effective execution of projects.
• Develop and maintain strong relationships with clients, understanding their needs and aligning services to meet their expectations. Attend project steer Cos and build C-level reporting line.
• Manage and own the software services portfolio of the Clients
• Define and implement service delivery strategies, ensuring efficient processes and timely project completion.
• Drive business growth by identifying new opportunities within existing accounts and actively seeking new clients.
• Collaborate with different teams, including sales, marketing, and development, to enhance service offerings and address client requirements.
• Ensure compliance with company policies, procedures, and quality standards during service delivery.
• Manage and resolve any project escalations or issues promptly.
• Provide regular reporting on project status, risks, and financial metrics to senior management.

What we are looking for:

• 15+ years of relevant work experience
• Bachelor’s or master’s degree in software engineering or in a related field.
• Proven experience in a leadership role within professional services, preferably in the software product industry and banking domain.
• Knowledge of software implementation methodologies and project management principles.
• Familiarity with regulatory frameworks and compliance requirements in the banking industry.
• Relevant certifications (e.g., PMP, ITIL) would be an advantage.
• Strong track record of successfully managing client relationships and delivering results.
• Strong leadership abilities, with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders.
• Project/Program management experience and skills, with the ability to effectively plan, execute, and control multiple projects within timeframes and budgets
• Sound knowledge of the banking domain and the software product industry, with a deep understanding of client needs and market trends.
• Proven experience in managing and delivering professional services to clients, with a focus on customer satisfaction.
• Analytical and problem-solving skills, with the ability to identify issues and implement effective solutions.
• Strong business acumen, with an understanding of financial and commercial aspects related to professional services.
• Flexibility and adaptability, with the ability to work in a fast-paced and changing environment.

What we are offering:

• Remote working opportunity
• We offer a comprehensive and generous compensation and benefits package that is designed to attract top talent
• Performance linked bonus
• Engage in global projects with top-tier clients and cutting edge technologies
• Work and learn with teams across multiple countries
• Learn at your own pace, through our online system, with access to multiple learning platforms, webinars and in-house training sessions.
• We foster a dynamic and vibrant environment that values diversity and inclusivity and prioritizes individuals at the core of our operations.

About VeriPark:

We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.

With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.

https://www.veripark.com

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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