Head of Product - Banking

Neo Financial Technologies Inc.; Toronto; On-site; CAD 90,000 - 150,000; Full time

Job summary

Join a rapidly growing fintech startup that is transforming financial services for Canadians. As the Head of Product for Banking, you will lead a high-performing team to define and execute the product strategy, focusing on customer experience and deposit growth. This role offers a unique opportunity to shape innovative banking solutions in a dynamic environment. If you thrive in fast-paced settings and are passionate about making a meaningful impact, this is the perfect role for you. Embrace the challenge and help us build a better financial future for all Canadians.

Benefits

Stock Options

Flexible Working Hours

Career Development Opportunities

Health and Wellness Benefits

Qualifications

• 10+ years in product management, especially in digital banking.
• Experience leading senior product teams in a high-performance environment.

Responsibilities

• Define strategic vision for banking products aligned with company goals.
• Lead the full product lifecycle from discovery to execution.

Skills

Product Management

Digital Banking

Team Leadership

Data Analysis

Customer Experience

Agile Methodologies

Strategic Thinking

Education

Bachelor's Degree in Business or related field

Master's Degree (preferred)

Tools

Agile Software Development Tools

Data Analytics Tools

Job description

Come Build a Better Financial Future for all Canadians

At Neo, we’re building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada’s top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

Neo Financial is looking for a full-time Head of Product, Banking, to join our team in Calgary, AB OR Toronto, ON. In this role, you'll own the end-to-end product strategy, vision, and execution for Neo’s banking products, with a focus on driving customer banking experience, deposit balance growth, and account engagement, while optimizing adjusted Net Interest Margin (NIM). You will lead a high-performing product team and will operate at both strategic and executional levels to shape experiences that resonate with customers and deliver measurable business results.

What you'll be doing:

• Define a clear, strategic vision for the Banking product vertical aligned with company goals and metrics.
• Lead the full product lifecycle: from structured discovery and validation through to scoping and agile execution.
• Manage and grow a team of experienced product managers and product leaders (e.g., GPMs, Lead PMs), fostering accountability, clarity, and high performance.
• Build deep expertise across the banking product stack—spanning customer experience, technology, operations, and compliance.
• Use data, user research, and market signals to make strategic decisions, validate assumptions, and uncover opportunities.
• Coordinate closely with cross-functional teams (engineering, design, growth, operations, and external banking partners) to deliver scalable, intuitive solutions.
• Champion velocity, impact, and clarity, setting the standard for decision-making and product thinking within the vertical.

Who we are looking for:

• 10+ years of experience in product management, including 5+ years building and scaling digital banking or financial services products.
• 5+ years of experience leading senior product talent and developing product leaders within a high-performance environment.
• A track record of delivering measurable customer and business impact in B2C banking contexts, ideally with direct experience growing balance sheets and optimizing NIM.
• Deep familiarity with structured product development frameworks (discovery, validation, scoping) and a bias toward testing assumptions early.
• Strategic mindset with high operational acumen—you can anticipate problems, prioritize what matters, and align cross-functional teams.
• Experience working with regulated banking partners and translating complex requirements into elegant product experiences.

Working at Neo:

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo .

Apply with us:

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.