Social Services Program Planner

CNIB; Greater Sudbury; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking organization dedicated to enhancing the lives of individuals with low vision. As a Social Services Program Planner, you will play a crucial role in fostering inclusive communities across Canada. This dynamic position involves coordinating programs, promoting awareness, and building relationships with participants. You'll be part of a passionate team committed to making a difference in the lives of those experiencing sight loss. If you are driven by a mission to create equitable opportunities and are eager to contribute to meaningful change, this role is perfect for you. Apply now and be part of a transformative journey!

Qualifications

• Strong interpersonal and communication skills are essential.
• Experience in customer service and working with diverse populations is a plus.

Responsibilities

• Coordinate programmatic and operational responsibilities in the community.
• Build strong relationships with program participants and ensure compliance with policies.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Detail-oriented

Ability to Work Independently

Education

Experience with Accessibility Standards

Experience with Assistive Technology

Tools

Microsoft 365

Job description

Temporary (Canada Summer Jobs)


Sudbury, ON


Compensation: $17.20 / hour


Reports to: Coordinator, Community Engagement


Join us in our mission to change what it is to be blind in Canada.

Founded in 1918, CNIB is one of Canada's oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we serve and support our community from coast to coast. Working with us means that you'll be part of an ambitious, diverse team that's committed to changing what it is to be blind today.

We're looking for a mission-driven Social Services Program Planner who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination.

Your Impact at CNIB

• Perform and coordinate programmatic, operational, administrative, and logistical responsibilities in the community
• Ensure understanding of, and compliance with, all CNIB's policies and procedures
• Champion CNIB's high standards of participant and customer service
• Increases education and awareness of CNIB (volunteer opportunities, public awareness, advocacy) through various communication channels, including social media, and community engagement
• Build strong, positive relationships with program participants
• Proactively encourage and refer program participants to take advantage of CNIB programs and services that may be of benefit to them
• Track attendance of program participants
  
  
  

Requirements

Who you are:

Experience And Qualifications

• Well-developed interpersonal and communications skills
• Proficient in Microsoft 365
• Demonstrate the ability to develop and execute a plan of action
• Ability to work independently and as part of a team
• Professional attitude, with a strong focus on providing excellent customer service
• Demonstrates mature and sensitive nature when dealing with the needs of people experiencing sight loss, including maintaining participant confidentiality
• A detail-oriented approach to all you do
• Strong verbal and written communication skills
• Knowledge of Accessibility Standards and best practices is an asset.
• Personal or professional experience relating to blindness and sight loss is considered an asset
• Personal or professional experience working with assistive technology and/or accessible environments is considered an asset
  
  

Eligibility

This position is funded through Canada Summer Jobs. To be eligible to participate in the Canada Summer Jobs initiative, individuals must:

• Be between 15 and 30 years of age at the start of the employment
• Be a Canadian citizens, permanent resident, or person who has been granted refugee status in Canada under the Immigration and Refugee Protection Act
• Be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. International students are not eligible participants. Recent immigrants are eligible if they are Canadian citizens or permanent residents
  
  
  

Benefits

Be Part of Our Mission

If this sounds like the role for you, please visit our website to submit an application.

Closing date: May 26, 2025

Please note that while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant.

Working Together for Change

Our diversity is our strength - we take pride in our inclusive workplace. We are committed to recruiting and selecting candidates through fair, transparent, and accessible practices. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or Deafblind, and those who identify as women and/or 2SLGBTQ+.

CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.

Learn more about our mission here.