Snow School Supervisor

Government of Alberta; Elkwater; On-site; CAD 35,817 - 46,838; Full time

Benefits offered by this job

Housing options in Elkwater

Wage benefits in lieu of holidays/vac.

Shift premium pay: weekends/holidays &

Job summary

The Snow School Supervisor position at Cypress Hills – Hidden Valley Ski Hill is a wage seasonal, full-time role with 40 hours per week. It involves leading a Snow School team, delivering ski and snowboard lessons to guests and school groups, and ensuring high-quality guest experiences.

Based in Cypress Hills, AB, it requires supervisory experience and CSIA/CASI certification. Eligible staff receive wage benefits in lieu of holidays and vacation pay, plus shift premium pay for weekends,

Qualifications

• High School diploma and two years of related experience in teaching, coaching or working with youth.
• Minimum Level 2 CSIA (Ski Instructor Certification) or CASI (Snowboard Instructor Certification) or equivalent.
• At least one year of supervisory experience.
• Valid Class 5 Driver’s License (or equivalent) and 3-year Driver’s Abstract.
• Prior to hire, recognized current Intermediate Standard First Aid and CPR Level “C”/AED Certificates are needed, and must be maintained as current for the entire period of hire by the employee.
• Excellent customer service skills and interpersonal skills.
• Knowledge of park facilities/services, especially Hidden Valley Ski Resort; ski industry practices.
• Willing to work weekends and holidays; starting dates Nov 2026–Mar 2027.

Responsibilities

• Providing ski and/or snowboard lessons to guests of all ages, including school groups.
• Delivering consistent, high-quality guest experiences.
• Ensuring departmental operating procedures and standards are followed.
• Supervising staff, including scheduling, time sheet management, work planning, and training.
• Ensuring compliance with departmental policies and procedures.
• Effectively addressing and resolving customer concerns.
• Assisting with snow and ice removal from walkways using appropriate equipment.
• Assisting in set-up and cleanup of ski hill facilities.
• Supporting ongoing staff development in teaching techniques and skill progression.
• Maintaining a strong working knowledge of CSIA/CASI teaching methodologies.
• Participating in and following Occupational Health and Safety (OH&S) policies and procedures.

Skills

Customer service

Interpersonal skills

Supervisory experience

Teaching ski/snowboard

CSIA/CASI knowledge

Education

CSIA Level 2/CASI certification

Tools

Driver's license

First Aid/CPR

Job description

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Location: Cypress Hills Provincial Park, AB

Company: Government of Alberta

Job Information
Job Title: Snow School Supervisor
Job Requisition ID: 85312
Ministry: Forestry and Parks
Location: Cypress Hills – Hidden Valley Ski Hill
Full or Part-Time: Full-Time
Hours of Work: 40 hours per week
Permanent/Temporary/Wage: Wage Seasonal Positions
Scope: Open Competition
Closing Date: Open until suitable candidates are selected
Classification: Administrative Support 4 (based on 40 hours per week)
Salary: $26.51 to $33.54 per hour Wage Benefits:

In addition to regular wages, regular Wage employees receive 11.6% in lieu of benefits and vacation leave:

• 5.6 percent of regular wage earnings instead of paid holidays.
• 6 percent of regular wage earnings instead of annual vacation pay.

In addition to the regular wages and the additional pay in lieu of benefits and vacation, regular wage employees are entitled to shift premium pay:

• $3.25 per hour for weekends and holidays
• $2.75 per hour for evenings

Provincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat and offer a broad range of nature-based outdoor recreational opportunities. Alberta’s parks inspire people to discover, value, protect, and enjoy the natural world and the benefits it provides for current and future generations.

For more information on Park locations visit : https://albertaparks.ca/

Hidden Valley Ski Resort is located in Cypress Hills Provincial Park, (also known as Cypress Hills Interprovencial Park). The Park spans the Southeast corner of Alberta and the Southwest corner of Saskatchewan. The unique landscape of the area contrasts the surrounding prairie landscapes, making it an exciting destination for winter recreation opportunities.

The Ski Resort is located on the Alberta side of the park, 10 minutes from the town site of Elkwater, AB and 40 min from Medicine Hat, AB. For more information about Hidden Valley Ski Resort, visit https://albertaparks.ca/hiddenvalley .

Role Responsibilities

The Snow School Supervisor at Hidden Valley Ski Resort plays a pivotal leadership role within the Snow School team. The Supervisor ensures the smooth, professional operation of all Snow School activities and fosters a positive, fun, and engaging environment for staff and guests.

• Providing ski and/or snowboard lessons to guests of all ages, including school groups
• Delivering consistent, high-quality guest experiences.
• Ensuring departmental operating procedures and standards are followed.
• Supervising staff, including scheduling, time sheet management, work planning, and training.
• Ensuring compliance with departmental policies and procedures.
• Effectively addressing and resolving customer concerns.
• Assisting with snow and ice removal from walkways using appropriate equipment.
• Assisting in set-up and cleanup of ski hill facilities.
• Supporting ongoing staff development in teaching techniques and skill progression.
• Maintaining a strong working knowledge of CSIA/CASI teaching methodologies.
• Participating in and following Occupational Health and Safety (OH&S) policies and procedures.

This position is primarily outdoors in variable winter conditions and requires strong physical stamina. Cross-departmental support may be required to meet operational needs.

Competencies are behaviors that are essential to reach our goals in serving Albertans.

Agility

Ability to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.

Build Collaborative Environments

Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.

Systems Thinking

Understands how the work done is part of a larger integrated environment. Looks beyond own area and considers how own work impacts the work and success of others.

Creative Problem-Solving

Ability to assess options and implications in new ways to achieve outcomes and solutions.

Develop Self and Others

A commitment to learning and the desire to invest in the development of the capability of yourself and others.

Qualifications

Required:

• High School diploma and two years of related experience in teaching, coaching or working with youth.
• Minimum Level 2 CSIA (Ski Instructor Certification) or CASI (Snowboard Instructor Certification) or equivalent.

Additional Requirements to be successful in the role:

• Minimum one year of supervisory experience.
• Valid Class 5 Driver’s License (or equivalent) and 3-year Driver’s Abstract.
• Prior to hire, recognized current Intermediate Standard First Aid and CPR Level “C”/AED Certificates are needed, and must be maintained as current for the entire period of hire by the employee.

Additional Assets to be successful in the role:

• Excellent customer service skills and interpersonal skills.
• Level 3 CASI with trainer certification.
• Knowledge of park facilities/services, especially Hidden Valley Ski Resort.
• Sound knowledge of ski industry practice within a snow school environment.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

• Shifts are 8 hours a day, up to 40 hours a week.
• Candidates must be willing to work weekends and holidays, varying start dates from November 2026, until March 2027, pending end of ski season and operational needs.
• Various low-cost housing options are available for rent in Elkwater.
• There is no public transportation to the Ski Resort, you must have reliable transportation to and from work. The Ski Resort is located about 10 minutes from Elkwater and about 40 minutes from Medicine Hat.

Any initial costs associated with obtaining required documents/checks as noted will be the responsibility of the candidate. However, some reimbursements may occur. Interview travel expenses will not be reimbursed. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service – https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Research Alberta Public Service Careers tool - https://researchapscareers.alberta.ca
• Professional learning and development
• Resources for applicants:
• https://www.alberta.ca/apply-for-jobs-with-the-alberta-public-service.aspx
• https://www.alberta.ca/alberta-public-service-hiring-process.aspx
• https://alis.alberta.ca/look-for-work/

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Alba Ngjelo at [e-mail].