Ski Operations Dispatch & Logistics Coordinator

Eleven HR; Revelstoke; On-site; CAD 34,000 - 37,000; Part time

Benefits offered by this job

In-house discounts

Health and dental benefits for full‑ti

Job summary

Eleven Revelstoke Lodge in Revelstoke, BC, is seeking an operative and focused Dispatch and Logistics administrator for a part-time seasonal role during the winter season. The position supports radio, satellite and telephonic communications between field operations and Revelstoke, acting as the primary liaison for guides, helicopters, and emergency response teams.

The Dispatch role requires teamwork, calm decision-making under stress, and strong administrative skills.

Qualifications

• Strong work ethic, teamwork, and sound decision-making.
• Calm under stress with excellent written and verbal communication.
• Excellent administrative and organizational skills, with Google Workspace proficiency.
• Experience with CalTopo, Zoleo, Google Earth, WhatsApp, and SkyTracker is a plus.

Responsibilities

• Monitor and manage radio, satellite, and telephonic communications with guides and helicopters.
• Ongoing logging of position information for all guides and helicopters.
• Maintain proficiency with the ERL Emergency Response Plan.
• Initiate Emergency Response Plans as directed by Guide teams.
• Provide initial coordination of responding assets.
• Provide timely air traffic and weather updates.
• Coordinate with other operators regarding air traffic and weather updates.
• Coordinate aircraft transfers between Revelstoke, Kelowna, and the ERL tenure.
• Participate in AM/PM guide meetings.
• Prepare and review daily operational documentation including Run and Group Lists.
• Document daily runs, zones skied, skier numbers and helicopter hours.
• Coordinate with the Experience Team to ensure guest information is loaded in the Eleven App and Group List.
• Coordinate with the Lodge and Experience Team to provide relevant information.
• Timing of skier returns, injuries, special requests.
• Document key workflows and maintain SOPs for operational alignment.
• Assist with staff accommodations logistics, including scheduling and housekeeping needs.
• Coordinate snow clearing for house rentals.
• Assist with annual staff training logistics and training participation.

Skills

Teamwork

Decision-making

Stress management

Written and verbal communication

Administrative skills

Tools

CalTopo

Zoleo

Google Earth

WhatsApp

SkyTracker

Google Workspace

Job description

Eleven Revelstoke Lodge in Revelstoke, BC, is seeking an operative and focused Dispatch and Logistics administrator for a part-time seasonal role during the winter season. The position supports radio, satellite and telephonic communications between field operations and Revelstoke, acting as the primary liaison for guides, helicopters, and emergency response teams.

The Dispatch role requires teamwork, calm decision-making under stress, and strong administrative skills.