Field Dispatch & Communications Lead

Go2hr

Revelstoke

On-site

CAD 28,000 - 40,000

Part time

5 days ago

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Job summary

Revelstoke Eleven Lodge in Revelstoke, BC, seeks a dispatcher to monitor radio traffic before, during, and after skiing days. You will act as the main link between field operations and the lodge, maintaining radio and satellite communications and supporting ground rescue operations in emergency situations.

The ideal candidate works well in teams, makes quick, educated decisions, and remains calm under pressure.

Qualifications

Strong work ethic, teamwork, and decision-making skills.
Ability to remain calm and perform under stress.
Exceptional written and verbal communication skills
Strong administrative and organizational skills
Proficiency with Google Workspace applications
Proficiency with additional web-based applications used for operational support
CalTopo, Zoleo, Google Earth, WhatsApp, SkyTracker, etc.

Responsibilities

Coordinate with Experience Team to ensure guest information is current in the Eleven App.
Remote participation in AM and PM guide meetings as required.
Daily review and proofing of the Run List and Group List.
Maintain continuous communication with pilots and guides in the field.
Log all communication in the daily Radio Log.
Ensure helicopters and guides perform mandatory check-ins.
Support aviation with air traffic and weather updates.
Use flight following software to track helicopters.
Coordinate with operations to manage airspace.
Familiarize with ERL Heli Skiing Emergency Response Plan.
Coordinate with lodge and experience team for guest transfers.
Document skier runs and numbers for daily reports.
Participate in trainings and emergencies as needed.